Sedlescombe House, St. Leonards-on-sea: patient reviews and CQC rating
Sedlescombe House is a GP practice in St. Leonards-on-sea with 2,926 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 1.6 full-time-equivalent qualified GPs, or 1,784 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sedlescombe House
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 3rd of the 3 practices in St. Leonards-on-sea with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (78%). 106 patients answered the survey (response rate 29%).
| Survey question | Sedlescombe House | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 84% | 78% | 77% |
| Easy to contact by phone | 90% | 55% | 57% |
| Easy to contact via the website | 61% | 59% | 58% |
| Easy to contact via the NHS App | 65% | 54% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 88% | 73% | 73% |
| Wait for appointment about right | 87% | 70% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 93% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 92 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sedlescombe House is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (June 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,926 patients were registered at Sedlescombe House in September 2026, up 2.7% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 1,784 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 1.4 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 1,869 appointments a month, or 639 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 48% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
27% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Sedlescombe House | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 639 | 521 | 510 |
| Face to face | 86% | 58% | 63% |
| Same day as booked | 48% | 45% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), palliative or supportive care needs (1.0% against 0.6%) and high blood pressure (18.3% against 15.2%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 32.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.3% | 15.2% |
| Depression | 18+ yrs | 13.6% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| COPD | All ages | 2.7% | 1.9% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Learning disability | All ages | 1.2% | 0.6% |
| Palliative care | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.4% | 74.9% |
Sedlescombe House, 8 Sedlescombe Road South, St. Leonards-on-sea, TN38 0TA. Phone: 01424 720574. Website: www.sedlescombehousesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| High Glades Medical Practice | 1.3 km | 76% |
| The Station Practice | 1.9 km | 67% |
| South Saxon House Surgery | 2.0 km | 84% |
| Carisbrooke Surgery | 2.4 km | 87% |
| Dr Rajesh Pandey | 2.5 km | 89% |
- Carisbrooke Surgery (87% overall experience good)
- Dr Rajesh Pandey (89% overall experience good)
- Harold Road Surgery (63% overall experience good)
- Hastings Old Town Surgery (61% overall experience good)
- High Glades Medical Practice (76% overall experience good)
- South Saxon House Surgery (84% overall experience good)
- The Station Practice (67% overall experience good)
How do patients rate Sedlescombe House?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Sedlescombe House as good, against 77% across England. 90% found it easy to get through by phone.
How many patients are registered at Sedlescombe House?
2,926 patients were registered in September 2026, up 2.7% on a year earlier.
What is Sedlescombe House's CQC rating?
Good overall, published in December 2018.
How many GPs does Sedlescombe House have?
1.6 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,784 patients per GP against 2,171 across England.
Are appointments at Sedlescombe House face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sedlescombe House's phone number?
01424 720574.