Whitby Coast & Moors PCN: primary care network practices and patient survey
Whitby Coast & Moors PCN is a primary care network of 4 GP practices with 26,727 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,442 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Whitby Coast & Moors PCN with survey results, the share of patients describing their overall experience as good ranges from 82% at Whitby Group Practice to 96% at Esk Valley Medical Practice, with a median of 88% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Esk Valley Medical Practice has the highest share finding it easy to get through by phone (92%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Esk Valley Medical Practice | 5,152 | 96% | 92% | Good | 1,442 |
| Staithes Surgery | 3,044 | 92% | 91% | Good | 1,072 |
| Sleights and Sandsend Medical Practice | 5,319 | 84% | 67% | Outstanding | 1,341 |
| Whitby Group Practice | 13,212 | 82% | 72% | Good | 1,621 |
Results for the network as a whole, from 470 responses, against Humber and North Yorkshire and England.
| Survey question | Whitby Coast & Moors PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 86% | 79% | 77% |
| Easy to contact by phone | 77% | 59% | 57% |
| Easy to contact via the website | 66% | 62% | 58% |
| Easy to contact via the NHS App | 77% | 59% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 64% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
There are 1,442 registered patients per full-time-equivalent qualified GP in Whitby Coast & Moors PCN, fewer than England's 2,171 and Humber and North Yorkshire's 2,125. Practices recorded 571 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 35% of appointments took place on the day they were booked (England: 45%).
32% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.8% over the year (England: shrank 1.1%).
| Measure | Whitby Coast & Moors PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,442 | 2,125 | 2,171 |
| Appointments per 1,000 patients a month | 571 | 559 | 510 |
| Face-to-face appointments | 68% | 64% | 63% |
| Same day as booked | 35% | 43% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 32% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in Whitby Coast & Moors PCN is peripheral arterial disease (1.2% against 0.6%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Whitby Coast & Moors PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 23.1% | 15.2% | 6,220 |
| Depression | 18+ yrs | 15.2% | 14.3% | 3,491 |
| Diabetes | 17+ yrs | 8.6% | 7.9% | 1,991 |
| Asthma | 6+ yrs | 8.2% | 6.6% | 2,124 |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% | 1,646 |
| Cancer | All ages | 6.0% | 3.8% | 1,603 |
| Coronary heart disease | All ages | 5.0% | 3.0% | 1,345 |
| Atrial fibrillation | All ages | 3.9% | 2.2% | 1,060 |
| Stroke and TIA | All ages | 3.0% | 1.9% | 816 |
| COPD | All ages | 2.9% | 1.9% | 792 |
| Heart failure | All ages | 1.8% | 1.1% | 474 |
| Serious mental illness | All ages | 1.3% | 1.0% | 338 |
| Peripheral arterial disease | All ages | 1.2% | 0.6% | 314 |
| Epilepsy | 18+ yrs | 1.2% | 0.8% | 266 |
| Learning disability | All ages | 1.0% | 0.6% | 281 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 236 |
| Dementia | All ages | 0.9% | 0.8% | 241 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 107 |
| Palliative care | All ages | 0.5% | 0.6% | 126 |
- Filey and Scarborough PCN (4 practices)
- Hambleton North PCN (4 practices)
- Hambleton South PCN (4 practices)
- Heart of Harrogate PCN (4 practices)
- Knaresborough & Rural PCN (6 practices)
- Mowbray Square PCN (2 practices)
- North Riding Healthy Community PCN (4 practices)
- Richmondshire PCN (8 practices)
- Ripon & Masham PCN (4 practices)
- Scarborough Core PCN (4 practices)
- Selby Town PCN (4 practices)
- South Hambleton & Ryedale PCN (7 practices)
Which practices are in Whitby Coast & Moors PCN?
Esk Valley Medical Practice, Sleights and Sandsend Medical Practice, Staithes Surgery and Whitby Group Practice.
How do patients rate Whitby Coast & Moors PCN?
86% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Whitby Coast & Moors PCN cover?
26,727 registered patients across 4 practices in September 2026.
How many patients per GP does Whitby Coast & Moors PCN have?
1,442 per full-time-equivalent qualified GP, against 2,171 across England.