Esk Valley Medical Practice, Whitby: patient reviews and CQC rating
Esk Valley Medical Practice is a GP practice in Whitby with 5,152 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 3.6 full-time-equivalent qualified GPs, or 1,442 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Esk Valley Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 93%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 1st of the 3 practices in Whitby with 50 or more responses. 92% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (87%). 127 patients answered the survey (response rate 43%).
| Survey question | Esk Valley Medical Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 96% | 79% | 77% |
| Easy to contact by phone | 92% | 59% | 57% |
| Easy to contact via the website | 87% | 62% | 58% |
| Easy to contact via the NHS App | 93% | 59% | 54% |
| Reception team helpful | 98% | 86% | 85% |
| Last contact good | 94% | 76% | 73% |
| Wait for appointment about right | 86% | 71% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 98% | 91% | 90% |
CQC's overall rating for Esk Valley Medical Practice is Good, published in January 2017. One key question is rated differently: Caring Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
5,152 patients were registered at Esk Valley Medical Practice in September 2026, up 1.0% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 1,442 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 1.5 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 3.0 |
| August 2024 | 2.8 | 3.8 |
| August 2025 | 2.8 | 3.6 |
| August 2026 | 3.6 | 5.5 |
From June 2026 to August 2026 the practice recorded 2,401 appointments a month, or 466 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 24% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Esk Valley Medical Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 466 | 559 | 510 |
| Face to face | 87% | 64% | 63% |
| Same day as booked | 24% | 43% | 45% |
| More than 28 days after booking | 0% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (2.1% against 0.6%), atrial fibrillation (3.8% against 2.2%) and cancer (5.9% against 3.8%). The practice's patients live in areas with an average deprivation score of 24.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.4 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.4% | 15.2% |
| Depression | 18+ yrs | 14.7% | 14.3% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Cancer | All ages | 5.9% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Learning disability | All ages | 2.1% | 0.6% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.3% | 74.9% |
Esk Valley Medical Practice, Briar Hill,, Danby,, Whitby, YO21 2PA. Phone: 01287 660739. Website: www.danbysurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Woodside Surgery | 9.6 km | 77% |
| Brotton Surgery | 10.9 km | 87% |
| Hillside Practice | 11.5 km | 73% |
| Springwood Surgery | 11.9 km | 74% |
| The Garth Surgery | 11.9 km | 89% |
- Sleights and Sandsend Medical Practice (84% overall experience good)
- Staithes Surgery (92% overall experience good)
- Whitby Group Practice (82% overall experience good)
How do patients rate Esk Valley Medical Practice?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of Esk Valley Medical Practice as good, above the England figure of 77%. 92% found it easy to get through by phone.
How many patients are registered at Esk Valley Medical Practice?
5,152 patients were registered in September 2026, up 1.0% on a year earlier.
What is Esk Valley Medical Practice's CQC rating?
Good overall, published in January 2017.
How many GPs does Esk Valley Medical Practice have?
3.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,442 patients per GP against 2,171 across England.
Are appointments at Esk Valley Medical Practice face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Esk Valley Medical Practice's phone number?
01287 660739.