Sleights and Sandsend Medical Practice, Whitby: patient reviews and CQC rating
Sleights and Sandsend Medical Practice is a GP practice in Whitby with 5,319 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in January 2017. It has 4.0 full-time-equivalent qualified GPs, or 1,341 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sleights and Sandsend Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 76%, above the England figure of 58%. Its weakest is the share who found the reception and administrative team helpful: 82%, against 85% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 2nd of the 3 practices in Whitby with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (87%). 120 patients answered the survey (response rate 38%).
| Survey question | Sleights and Sandsend Medical Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 84% | 79% | 77% |
| Easy to contact by phone | 67% | 59% | 57% |
| Easy to contact via the website | 76% | 62% | 58% |
| Easy to contact via the NHS App | 73% | 59% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 79% | 76% | 73% |
| Wait for appointment about right | 67% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 274 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sleights and Sandsend Medical Practice is Outstanding, published in January 2017. 3 key questions are rated differently: Safe Good, Well-led Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
5,319 patients were registered at Sleights and Sandsend Medical Practice in September 2026, up 1.2% on a year earlier (England: down 1.1%).
34% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 1,341 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 2.0 nurses and 4.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 7.2 |
| August 2024 | 3.7 | 6.2 |
| August 2025 | 2.5 | 5.1 |
| August 2026 | 4.0 | 7.0 |
From June 2026 to August 2026 the practice recorded 4,972 appointments a month, or 935 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 53% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Sleights and Sandsend Medical Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 935 | 559 | 510 |
| Face to face | 42% | 64% | 63% |
| Same day as booked | 53% | 43% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 1% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.6% against 0.6%), stroke or TIA (3.7% against 1.9%) and coronary heart disease (5.7% against 3.0%). The practice's patients live in areas with an average deprivation score of 21.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.2 years for women and 79.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 24.9% | 15.2% |
| Depression | 18+ yrs | 16.4% | 14.3% |
| Asthma | 6+ yrs | 9.1% | 6.6% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Cancer | All ages | 6.5% | 3.8% |
| Coronary heart disease | All ages | 5.7% | 3.0% |
| Atrial fibrillation | All ages | 4.3% | 2.2% |
| Stroke and TIA | All ages | 3.7% | 1.9% |
| COPD | All ages | 3.5% | 1.9% |
| Heart failure | All ages | 2.1% | 1.1% |
| Peripheral arterial disease | All ages | 1.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.3% | 74.9% |
Sleights and Sandsend Medical Practice, Iburndale Lane, Sleights, Whitby, YO22 5DP. Phone: 01947 810466. Website: www.sleightsandsandsendmedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Whitby Group Practice | 4.4 km | 82% |
| Staithes Surgery | 14.2 km | 92% |
| Esk Valley Medical Practice | 16.1 km | 96% |
| Woodside Surgery | 18.5 km | 77% |
| Brotton Surgery | 21.9 km | 87% |
- Esk Valley Medical Practice (96% overall experience good)
- Staithes Surgery (92% overall experience good)
- Whitby Group Practice (82% overall experience good)
How do patients rate Sleights and Sandsend Medical Practice?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Sleights and Sandsend Medical Practice as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Sleights and Sandsend Medical Practice?
5,319 patients were registered in September 2026, up 1.2% on a year earlier.
What is Sleights and Sandsend Medical Practice's CQC rating?
Outstanding overall, published in January 2017.
How many GPs does Sleights and Sandsend Medical Practice have?
4.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,341 patients per GP against 2,171 across England.
Are appointments at Sleights and Sandsend Medical Practice face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sleights and Sandsend Medical Practice's phone number?
01947 810466.