Tower Network PCN: primary care network practices and patient survey
Tower Network PCN is a primary care network of 6 GP practices with 86,549 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,293 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Tower Network PCN with survey results, the share of patients describing their overall experience as good ranges from 59% at City Square Medical Group to 91% at Dr Sarit Patel, with a median of 64% (England: 77%). 1 is above England and 4 below by more than the survey's margin of error. Dr Sarit Patel has the highest share finding it easy to get through by phone (81%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Sarit Patel | 2,343 | 91% | 81% | Good | 837 |
| Jubilee Street Practice | 16,266 | 71% | 50% | Outstanding | 1,442 |
| The Wapping Group Practice | 10,599 | 69% | 67% | Good | 1,788 |
| Harford Health Centre | 9,153 | 60% | 38% | – | 1,891 |
| Goodmans Field Medical Practice | 37,455 | 59% | 37% | – | 3,585 |
| City Square Medical Group | 10,733 | 59% | 34% | Inadequate | 4,375 |
Results for the network as a whole, from 572 responses, against North East London and England.
| Survey question | Tower Network PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 63% | 71% | 77% |
| Easy to contact by phone | 44% | 55% | 57% |
| Easy to contact via the website | 43% | 53% | 58% |
| Easy to contact via the NHS App | 45% | 50% | 54% |
| Reception team helpful | 73% | 79% | 85% |
| Last contact good | 56% | 67% | 73% |
| Wait for appointment about right | 52% | 62% | 69% |
| Listened to well | 78% | 83% | 87% |
| Treated with care and concern | 77% | 82% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 85% | 87% | 90% |
There are 2,293 registered patients per full-time-equivalent qualified GP in Tower Network PCN, close to England's 2,171 and North East London's 2,551. Practices recorded 472 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 33% of appointments took place on the day they were booked (England: 45%).
6% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.4% over the year (England: shrank 1.1%).
| Measure | Tower Network PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,293 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 472 | 456 | 510 |
| Face-to-face appointments | 58% | 58% | 63% |
| Same day as booked | 33% | 46% | 45% |
| Did not attend | 9% | 7% | 4% |
| Patients aged 65 or over | 6% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Tower Network PCN is serious mental illness (1.3% against 1.0%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | Tower Network PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 8.8% | 14.3% | 6,387 |
| High blood pressure | All ages | 8.2% | 15.2% | 7,205 |
| Diabetes | 17+ yrs | 7.9% | 7.9% | 5,810 |
| Asthma | 6+ yrs | 4.3% | 6.6% | 3,519 |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% | 2,055 |
| Cancer | All ages | 1.5% | 3.8% | 1,293 |
| Coronary heart disease | All ages | 1.5% | 3.0% | 1,293 |
| Serious mental illness | All ages | 1.3% | 1.0% | 1,136 |
| COPD | All ages | 0.8% | 1.9% | 694 |
| Stroke and TIA | All ages | 0.7% | 1.9% | 655 |
| Atrial fibrillation | All ages | 0.5% | 2.2% | 477 |
| Learning disability | All ages | 0.4% | 0.6% | 372 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 307 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 310 |
| Heart failure | All ages | 0.4% | 1.1% | 347 |
| Dementia | All ages | 0.3% | 0.8% | 245 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 185 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 27 |
| Palliative care | All ages | 0.1% | 0.6% | 104 |
- Bromley by Bow and Stepney Health CIC PCN (3 practices)
- Tower Hamlets Network 1 PCN (4 practices)
- Tower Hamlets Network 2 PCN (4 practices)
- Tower Hamlets Network 5 PCN (5 practices)
- Tower Hamlets Network 7 PCN (4 practices)
- Tower Hamlets Network 8 PCN (4 practices)
Which practices are in Tower Network PCN?
City Square Medical Group, Dr Sarit Patel, Goodmans Field Medical Practice, Harford Health Centre, Jubilee Street Practice and The Wapping Group Practice.
How do patients rate Tower Network PCN?
63% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Tower Network PCN cover?
86,549 registered patients across 6 practices in September 2026.
How many patients per GP does Tower Network PCN have?
2,293 per full-time-equivalent qualified GP, against 2,171 across England.