Tower Hamlets Network 1 PCN: primary care network practices and patient survey
Tower Hamlets Network 1 PCN is a primary care network of 4 GP practices with 48,215 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,310 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Tower Hamlets Network 1 PCN with survey results, the share of patients describing their overall experience as good ranges from 61% at Suttons Wharf Health Centre to 76% at Strouts Place Medical Centre, with a median of 66% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Strouts Place Medical Centre has the highest share finding it easy to get through by phone (70%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Strouts Place Medical Centre | 9,743 | 76% | 70% | Good | 1,859 |
| Bethnal Green Health Centre | 9,520 | 70% | 41% | Good | 2,574 |
| Mission Medical Practice | 11,268 | 62% | 34% | Good | 1,759 |
| Suttons Wharf Health Centre | 17,684 | 61% | 49% | Requires improvement | 3,199 |
Results for the network as a whole, from 350 responses, against North East London and England.
| Survey question | Tower Hamlets Network 1 PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 66% | 71% | 77% |
| Easy to contact by phone | 49% | 55% | 57% |
| Easy to contact via the website | 55% | 53% | 58% |
| Easy to contact via the NHS App | 50% | 50% | 54% |
| Reception team helpful | 74% | 79% | 85% |
| Last contact good | 63% | 67% | 73% |
| Wait for appointment about right | 65% | 62% | 69% |
| Listened to well | 82% | 83% | 87% |
| Treated with care and concern | 81% | 82% | 86% |
| Confidence and trust in the clinician | 89% | 91% | 93% |
| Needs met | 88% | 87% | 90% |
There are 2,310 registered patients per full-time-equivalent qualified GP in Tower Hamlets Network 1 PCN, close to England's 2,171 and North East London's 2,551. Practices recorded 602 appointments a month per 1,000 patients (England: 510), 48% of them face to face. 59% of appointments took place on the day they were booked (England: 45%).
6% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.6% over the year (England: shrank 1.1%).
| Measure | Tower Hamlets Network 1 PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,310 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 602 | 456 | 510 |
| Face-to-face appointments | 48% | 58% | 63% |
| Same day as booked | 59% | 46% | 45% |
| Did not attend | 6% | 7% | 4% |
| Patients aged 65 or over | 6% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Tower Hamlets Network 1 PCN is serious mental illness (1.3% against 1.0%), and the furthest below is osteoporosis (0.1% against 1.2%).
| Condition register | Age group | Tower Hamlets Network 1 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 10.7% | 14.3% | 4,580 |
| High blood pressure | All ages | 6.9% | 15.2% | 3,469 |
| Diabetes | 17+ yrs | 5.9% | 7.9% | 2,567 |
| Asthma | 6+ yrs | 4.7% | 6.6% | 2,237 |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% | 964 |
| Cancer | All ages | 1.6% | 3.8% | 784 |
| Serious mental illness | All ages | 1.3% | 1.0% | 669 |
| Coronary heart disease | All ages | 1.3% | 3.0% | 654 |
| COPD | All ages | 1.0% | 1.9% | 525 |
| Stroke and TIA | All ages | 0.7% | 1.9% | 347 |
| Atrial fibrillation | All ages | 0.6% | 2.2% | 307 |
| Heart failure | All ages | 0.5% | 1.1% | 231 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 189 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 180 |
| Learning disability | All ages | 0.4% | 0.6% | 190 |
| Dementia | All ages | 0.3% | 0.8% | 150 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 104 |
| Palliative care | All ages | 0.2% | 0.6% | 90 |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% | 10 |
- Bromley by Bow and Stepney Health CIC PCN (3 practices)
- Tower Hamlets Network 2 PCN (4 practices)
- Tower Hamlets Network 5 PCN (5 practices)
- Tower Hamlets Network 7 PCN (4 practices)
- Tower Hamlets Network 8 PCN (4 practices)
- Tower Network PCN (6 practices)
Which practices are in Tower Hamlets Network 1 PCN?
Bethnal Green Health Centre, Mission Medical Practice, Strouts Place Medical Centre and Suttons Wharf Health Centre.
How do patients rate Tower Hamlets Network 1 PCN?
66% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Tower Hamlets Network 1 PCN cover?
48,215 registered patients across 4 practices in September 2026.
How many patients per GP does Tower Hamlets Network 1 PCN have?
2,310 per full-time-equivalent qualified GP, against 2,171 across England.