Tower Hamlets Network 8 PCN: primary care network practices and patient survey
Tower Hamlets Network 8 PCN is a primary care network of 4 GP practices with 66,281 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,224 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Tower Hamlets Network 8 PCN with survey results, the share of patients describing their overall experience as good ranges from 46% at Barkantine Practice to 75% at Docklands Medical Centre, with a median of 65% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Island Medical Centre has the highest share finding it easy to get through by phone (68%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Docklands Medical Centre | 9,804 | 75% | 66% | Good | 4,403 |
| Island Medical Centre | 17,141 | 74% | 68% | Good | 11,478 |
| Island Health | 12,863 | 55% | 30% | Good | 2,243 |
| Barkantine Practice | 26,473 | 46% | 28% | Good | 2,385 |
Results for the network as a whole, from 412 responses, against North East London and England.
| Survey question | Tower Hamlets Network 8 PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 59% | 71% | 77% |
| Easy to contact by phone | 44% | 55% | 57% |
| Easy to contact via the website | 40% | 53% | 58% |
| Easy to contact via the NHS App | 38% | 50% | 54% |
| Reception team helpful | 69% | 79% | 85% |
| Last contact good | 54% | 67% | 73% |
| Wait for appointment about right | 53% | 62% | 69% |
| Listened to well | 75% | 83% | 87% |
| Treated with care and concern | 72% | 82% | 86% |
| Confidence and trust in the clinician | 86% | 91% | 93% |
| Needs met | 81% | 87% | 90% |
There are 3,224 registered patients per full-time-equivalent qualified GP in Tower Hamlets Network 8 PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 378 appointments a month per 1,000 patients (England: 510), 55% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
5% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.6% over the year (England: shrank 1.1%).
| Measure | Tower Hamlets Network 8 PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 3,224 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 378 | 456 | 510 |
| Face-to-face appointments | 55% | 58% | 63% |
| Same day as booked | 40% | 46% | 45% |
| Did not attend | 8% | 7% | 4% |
| Patients aged 65 or over | 5% | 10% | 19% |
Relative to England, the register furthest below England's rate at practices in Tower Hamlets Network 8 PCN is palliative care (0.0% against 0.6%).
| Condition register | Age group | Tower Hamlets Network 8 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 9.5% | 14.3% | 5,358 |
| High blood pressure | All ages | 6.2% | 15.2% | 4,128 |
| Diabetes | 17+ yrs | 4.7% | 7.9% | 2,646 |
| Asthma | 6+ yrs | 3.4% | 6.6% | 2,119 |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% | 1,222 |
| Cancer | All ages | 1.4% | 3.8% | 945 |
| Coronary heart disease | All ages | 1.1% | 3.0% | 704 |
| Serious mental illness | All ages | 0.9% | 1.0% | 599 |
| COPD | All ages | 0.6% | 1.9% | 389 |
| Stroke and TIA | All ages | 0.5% | 1.9% | 365 |
| Atrial fibrillation | All ages | 0.5% | 2.2% | 324 |
| Learning disability | All ages | 0.4% | 0.6% | 260 |
| Epilepsy | 18+ yrs | 0.3% | 0.8% | 181 |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% | 171 |
| Heart failure | All ages | 0.3% | 1.1% | 172 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 24 |
| Dementia | All ages | 0.1% | 0.8% | 74 |
| Peripheral arterial disease | All ages | 0.1% | 0.6% | 74 |
| Palliative care | All ages | 0.0% | 0.6% | 30 |
- Bromley by Bow and Stepney Health CIC PCN (3 practices)
- Tower Hamlets Network 1 PCN (4 practices)
- Tower Hamlets Network 2 PCN (4 practices)
- Tower Hamlets Network 5 PCN (5 practices)
- Tower Hamlets Network 7 PCN (4 practices)
- Tower Network PCN (6 practices)
Which practices are in Tower Hamlets Network 8 PCN?
Barkantine Practice, Docklands Medical Centre, Island Health and Island Medical Centre.
How do patients rate Tower Hamlets Network 8 PCN?
59% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Tower Hamlets Network 8 PCN cover?
66,281 registered patients across 4 practices in September 2026.
How many patients per GP does Tower Hamlets Network 8 PCN have?
3,224 per full-time-equivalent qualified GP, against 2,171 across England.