Tower Hamlets Network 2 PCN: primary care network practices and patient survey
Tower Hamlets Network 2 PCN is a primary care network of 4 GP practices with 37,064 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,107 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Tower Hamlets Network 2 PCN with survey results, the share of patients describing their overall experience as good ranges from 53% at The Spitalfields Practice to 82% at Spitalfields Medical Centre - Health E1, with a median of 69% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Spitalfields Medical Centre - Health E1 has the highest share finding it easy to get through by phone (89%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Spitalfields Medical Centre - Health E1 | 1,032 | 82% | 89% | Good | 699 |
| The Blithehale Medical Centre | 14,130 | 78% | 58% | Good | 2,222 |
| Albion Health Centre | 8,824 | 60% | 30% | Good | 2,469 |
| The Spitalfields Practice | 13,078 | 53% | 40% | Good | 2,115 |
Results for the network as a whole, from 368 responses, against North East London and England.
| Survey question | Tower Hamlets Network 2 PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 65% | 71% | 77% |
| Easy to contact by phone | 46% | 55% | 57% |
| Easy to contact via the website | 41% | 53% | 58% |
| Easy to contact via the NHS App | 38% | 50% | 54% |
| Reception team helpful | 70% | 79% | 85% |
| Last contact good | 60% | 67% | 73% |
| Wait for appointment about right | 53% | 62% | 69% |
| Listened to well | 77% | 83% | 87% |
| Treated with care and concern | 73% | 82% | 86% |
| Confidence and trust in the clinician | 83% | 91% | 93% |
| Needs met | 79% | 87% | 90% |
There are 2,107 registered patients per full-time-equivalent qualified GP in Tower Hamlets Network 2 PCN, close to England's 2,171 and North East London's 2,551. Practices recorded 363 appointments a month per 1,000 patients (England: 510), 70% of them face to face. 28% of appointments took place on the day they were booked (England: 45%).
6% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.4% over the year (England: shrank 1.1%).
| Measure | Tower Hamlets Network 2 PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,107 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 363 | 456 | 510 |
| Face-to-face appointments | 70% | 58% | 63% |
| Same day as booked | 28% | 46% | 45% |
| Did not attend | 11% | 7% | 4% |
| Patients aged 65 or over | 6% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Tower Hamlets Network 2 PCN is serious mental illness (1.9% against 1.0%), and the furthest below is palliative care (0.1% against 0.6%).
| Condition register | Age group | Tower Hamlets Network 2 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 11.8% | 14.3% | 3,801 |
| Diabetes | 17+ yrs | 8.5% | 7.9% | 2,784 |
| High blood pressure | All ages | 7.8% | 15.2% | 2,990 |
| Asthma | 6+ yrs | 4.6% | 6.6% | 1,668 |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% | 917 |
| Coronary heart disease | All ages | 1.9% | 3.0% | 744 |
| Serious mental illness | All ages | 1.9% | 1.0% | 729 |
| Cancer | All ages | 1.4% | 3.8% | 550 |
| COPD | All ages | 0.9% | 1.9% | 354 |
| Stroke and TIA | All ages | 0.9% | 1.9% | 331 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 160 |
| Atrial fibrillation | All ages | 0.5% | 2.2% | 181 |
| Heart failure | All ages | 0.4% | 1.1% | 162 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 135 |
| Learning disability | All ages | 0.4% | 0.6% | 157 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 20 |
| Dementia | All ages | 0.2% | 0.8% | 81 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 73 |
| Palliative care | All ages | 0.1% | 0.6% | 42 |
- Bromley by Bow and Stepney Health CIC PCN (3 practices)
- Tower Hamlets Network 1 PCN (4 practices)
- Tower Hamlets Network 5 PCN (5 practices)
- Tower Hamlets Network 7 PCN (4 practices)
- Tower Hamlets Network 8 PCN (4 practices)
- Tower Network PCN (6 practices)
Which practices are in Tower Hamlets Network 2 PCN?
Albion Health Centre, Spitalfields Medical Centre - Health E1, The Blithehale Medical Centre and The Spitalfields Practice.
How do patients rate Tower Hamlets Network 2 PCN?
65% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Tower Hamlets Network 2 PCN cover?
37,064 registered patients across 4 practices in September 2026.
How many patients per GP does Tower Hamlets Network 2 PCN have?
2,107 per full-time-equivalent qualified GP, against 2,171 across England.