Albion Health Centre, London: patient reviews and CQC rating
Albion Health Centre is a GP practice in London with 8,824 registered patients (September 2026). In the 2026 GP Patient Survey, 60% of its patients described their overall experience as good, below the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 3.6 full-time-equivalent qualified GPs, or 2,469 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Albion Health Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 83%, below the England figure of 93%. Its weakest is the share who found the reception and administrative team helpful: 57%, below the England figure of 85%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.
On overall experience it is 607th of the 648 practices in London with 50 or more responses. 30% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (58%). 104 patients answered the survey (response rate 12%).
| Survey question | Albion Health Centre | North East London | England |
|---|---|---|---|
| Overall experience good | 60% | 71% | 77% |
| Easy to contact by phone | 30% | 55% | 57% |
| Easy to contact via the website | 32% | 53% | 58% |
| Easy to contact via the NHS App | 35% | 50% | 54% |
| Reception team helpful | 57% | 79% | 85% |
| Last contact good | 49% | 67% | 73% |
| Wait for appointment about right | 56% | 62% | 69% |
| Listened to well | 74% | 83% | 87% |
| Treated with care and concern | 74% | 82% | 86% |
| Confidence and trust in the clinician | 83% | 91% | 93% |
| Needs met | 80% | 87% | 90% |
In the Friends and Family Test for July 2026, 91% of 11 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Albion Health Centre is Good, published in July 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,824 patients were registered at Albion Health Centre in September 2026, down 5.6% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 2,469 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 2.5 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 4.7 |
| August 2024 | 3.8 | 4.6 |
| August 2025 | 2.7 | 2.7 |
| August 2026 | 3.6 | 4.6 |
From June 2026 to August 2026 the practice recorded 2,932 appointments a month, or 332 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 12% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 14% of booked patients did not attend.
| Measure | Albion Health Centre | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 332 | 456 | 510 |
| Face to face | 89% | 58% | 63% |
| Same day as booked | 12% | 46% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 14% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.7% against 1.0%) and diabetes (10.7% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.2% against 1.2%) and atrial fibrillation (0.5% against 2.2%). The practice's patients live in areas with an average deprivation score of 41.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.3 years for women and 75.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| Depression | 18+ yrs | 10.0% | 14.3% |
| High blood pressure | All ages | 8.7% | 15.2% |
| Asthma | 6+ yrs | 4.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Cancer | All ages | 1.4% | 3.8% |
| COPD | All ages | 0.9% | 1.9% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 51.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 48.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.2% | 74.9% |
Albion Health Centre, 333 Whitechapel Road, Whitechapel, London, E1 1BU. Phone: 020 7456 9820. Website: www.albionhealth.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Blithehale Medical Centre | 0.7 km | 78% |
| City Square Medical Group | 0.7 km | 59% |
| Jubilee Street Practice | 0.9 km | 71% |
| The Spitalfields Practice | 0.9 km | 53% |
| Bethnal Green Health Centre | 0.9 km | 70% |
- Spitalfields Medical Centre - Health E1 (82% overall experience good)
- The Blithehale Medical Centre (78% overall experience good)
- The Spitalfields Practice (53% overall experience good)
How do patients rate Albion Health Centre?
In the 2026 GP Patient Survey, 60% of patients described their overall experience of Albion Health Centre as good, below the England figure of 77%. 30% found it easy to get through by phone.
How many patients are registered at Albion Health Centre?
8,824 patients were registered in September 2026, down 5.6% on a year earlier.
What is Albion Health Centre's CQC rating?
Good overall, published in July 2017.
How many GPs does Albion Health Centre have?
3.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,469 patients per GP against 2,171 across England.
Are appointments at Albion Health Centre face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Albion Health Centre's phone number?
020 7456 9820.