Bethnal Green Health Centre, London: patient reviews and CQC rating
Bethnal Green Health Centre is a GP practice in London with 9,520 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 3.7 full-time-equivalent qualified GPs, or 2,574 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bethnal Green Health Centre
Its best result against England is the share who said the healthcare professional was good at listening to them: 89%, against 87% across England. Its weakest is the share who described their last contact with the practice as good: 54%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 500th of the 648 practices in London with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (73%). 92 patients answered the survey (response rate 15%).
| Survey question | Bethnal Green Health Centre | North East London | England |
|---|---|---|---|
| Overall experience good | 70% | 71% | 77% |
| Easy to contact by phone | 41% | 55% | 57% |
| Easy to contact via the website | 50% | 53% | 58% |
| Easy to contact via the NHS App | 41% | 50% | 54% |
| Reception team helpful | 77% | 79% | 85% |
| Last contact good | 54% | 67% | 73% |
| Wait for appointment about right | 66% | 62% | 69% |
| Listened to well | 89% | 83% | 87% |
| Treated with care and concern | 87% | 82% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 91% | 87% | 90% |
CQC's overall rating for Bethnal Green Health Centre is Good, published in April 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,520 patients were registered at Bethnal Green Health Centre in September 2026, down 4.6% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 2,574 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.8 | 8.5 |
| August 2024 | 5.8 | 6.8 |
| August 2025 | 5.8 | 9.8 |
| August 2026 | 3.7 | 5.6 |
From June 2026 to August 2026 the practice recorded 8,874 appointments a month, or 932 per 1,000 registered patients (England: 510). 30% were face to face (England: 63%). 67% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Bethnal Green Health Centre | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 932 | 456 | 510 |
| Face to face | 30% | 58% | 63% |
| Same day as booked | 67% | 46% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 4% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%). It has a lower share for osteoporosis (0.2% against 1.2%), atrial fibrillation (0.8% against 2.2%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 34.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.3% | 14.3% |
| High blood pressure | All ages | 10.0% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Cancer | All ages | 2.2% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| COPD | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 49.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.8% | 74.9% |
Bethnal Green Health Centre, 60 Florida Street, London, E2 6LL. Phone: 020 7739 6677.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Blithehale Medical Centre | 0.4 km | 78% |
| Mission Medical Practice | 0.7 km | 62% |
| Strouts Place Medical Centre | 0.7 km | 76% |
| Albion Health Centre | 0.9 km | 60% |
| Spitalfields Medical Centre - Health E1 | 1.1 km | 82% |
- Mission Medical Practice (62% overall experience good)
- Strouts Place Medical Centre (76% overall experience good)
- Suttons Wharf Health Centre (61% overall experience good)
How do patients rate Bethnal Green Health Centre?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Bethnal Green Health Centre as good, against 77% across England. 41% found it easy to get through by phone.
How many patients are registered at Bethnal Green Health Centre?
9,520 patients were registered in September 2026, down 4.6% on a year earlier.
What is Bethnal Green Health Centre's CQC rating?
Good overall, published in April 2017.
How many GPs does Bethnal Green Health Centre have?
3.7 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,574 patients per GP against 2,171 across England.
Are appointments at Bethnal Green Health Centre face to face?
30% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bethnal Green Health Centre's phone number?
020 7739 6677.