The Spitalfields Practice, London: patient reviews and CQC rating
The Spitalfields Practice is a GP practice in London with 13,078 registered patients (September 2026). In the 2026 GP Patient Survey, 53% of its patients described their overall experience as good, below the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in September 2019. It has 6.2 full-time-equivalent qualified GPs, or 2,115 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Spitalfields Practice
Its result closest to England is the share who found it easy to get through to the practice by phone: 40%, below the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 27%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.
On overall experience it is 637th of the 648 practices in London with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (62%). 87 patients answered the survey (response rate 8%).
| Survey question | The Spitalfields Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 53% | 71% | 77% |
| Easy to contact by phone | 40% | 55% | 57% |
| Easy to contact via the website | 27% | 53% | 58% |
| Easy to contact via the NHS App | 27% | 50% | 54% |
| Reception team helpful | 62% | 79% | 85% |
| Last contact good | 51% | 67% | 73% |
| Wait for appointment about right | 39% | 62% | 69% |
| Listened to well | 67% | 83% | 87% |
| Treated with care and concern | 63% | 82% | 86% |
| Confidence and trust in the clinician | 76% | 91% | 93% |
| Needs met | 67% | 87% | 90% |
CQC's overall rating for The Spitalfields Practice is Good, published in September 2019. All 5 key questions are rated Good. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,078 patients were registered at The Spitalfields Practice in September 2026, down 3.7% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 6.2 full-time-equivalent qualified GPs, there are 2,115 patients per GP, close to the England figure of 2,171 and North East London's 2,551. The practice also has 2.0 nurses and 0.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.2 | 6.2 |
| August 2024 | 6.2 | 6.2 |
| August 2025 | 6.2 | 7.3 |
| August 2026 | 6.2 | 7.9 |
From June 2026 to August 2026 the practice recorded 4,233 appointments a month, or 324 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 34% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | The Spitalfields Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 324 | 456 | 510 |
| Face to face | 55% | 58% | 63% |
| Same day as booked | 34% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 11% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%). It has a lower share for atrial fibrillation (0.5% against 2.2%), dementia (0.3% against 0.8%) and epilepsy (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 31.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.7 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.6% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| High blood pressure | All ages | 7.9% | 15.2% |
| Asthma | 6+ yrs | 4.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Cancer | All ages | 1.4% | 3.8% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| COPD | All ages | 0.8% | 1.9% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Heart failure | All ages | 0.5% | 1.1% |
| Learning disability | All ages | 0.4% | 0.6% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 54.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 46.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 38.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.9% | 74.9% |
The Spitalfields Practice, 20 Old Montague Street, London, E1 5PB. Phone: 020 7247 7070.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Spitalfields Medical Centre - Health E1 | 0.2 km | 82% |
| Goodmans Field Medical Practice | 0.4 km | 59% |
| The Blithehale Medical Centre | 0.8 km | 78% |
| Albion Health Centre | 0.9 km | 60% |
| City Square Medical Group | 1.1 km | 59% |
- Albion Health Centre (60% overall experience good)
- Spitalfields Medical Centre - Health E1 (82% overall experience good)
- The Blithehale Medical Centre (78% overall experience good)
How do patients rate The Spitalfields Practice?
In the 2026 GP Patient Survey, 53% of patients described their overall experience of The Spitalfields Practice as good, below the England figure of 77%. 40% found it easy to get through by phone.
How many patients are registered at The Spitalfields Practice?
13,078 patients were registered in September 2026, down 3.7% on a year earlier.
What is The Spitalfields Practice's CQC rating?
Good overall, published in September 2019.
How many GPs does The Spitalfields Practice have?
6.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,115 patients per GP against 2,171 across England.
Are appointments at The Spitalfields Practice face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Spitalfields Practice's phone number?
020 7247 7070.