The Wapping Group Practice, London: patient reviews and CQC rating
The Wapping Group Practice is a GP practice in London with 10,599 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 5.9 full-time-equivalent qualified GPs, or 1,788 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Wapping Group Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 67%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 36%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 3 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 522nd of the 648 practices in London with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 14 points lower than in 2025 (83%). 118 patients answered the survey (response rate 15%).
| Survey question | The Wapping Group Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 69% | 71% | 77% |
| Easy to contact by phone | 67% | 55% | 57% |
| Easy to contact via the website | 36% | 53% | 58% |
| Easy to contact via the NHS App | 45% | 50% | 54% |
| Reception team helpful | 78% | 79% | 85% |
| Last contact good | 65% | 67% | 73% |
| Wait for appointment about right | 63% | 62% | 69% |
| Listened to well | 85% | 83% | 87% |
| Treated with care and concern | 80% | 82% | 86% |
| Confidence and trust in the clinician | 95% | 91% | 93% |
| Needs met | 92% | 87% | 90% |
In the Friends and Family Test for July 2026, 86% of 113 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Wapping Group Practice is Good, published in November 2018. All 5 key questions are rated Good. It held the same rating in the report before (February 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,599 patients were registered at The Wapping Group Practice in September 2026, down 5.2% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 1,788 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551. The practice also has 2.1 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.1 | 7.7 |
| August 2024 | 5.4 | 8.4 |
| August 2025 | 5.9 | 7.7 |
| August 2026 | 5.9 | 8.8 |
From June 2026 to August 2026 the practice recorded 5,003 appointments a month, or 472 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 28% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | The Wapping Group Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 472 | 456 | 510 |
| Face to face | 86% | 58% | 63% |
| Same day as booked | 28% | 46% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.1% against 0.8%), palliative or supportive care needs (0.2% against 0.6%) and heart failure (0.3% against 1.1%). The practice's patients live in areas with an average deprivation score of 16.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.4 years for women and 84.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 8.3% | 15.2% |
| Depression | 18+ yrs | 8.1% | 14.3% |
| Diabetes | 17+ yrs | 4.7% | 7.9% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| COPD | All ages | 0.7% | 1.9% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.9% | 74.9% |
The Wapping Group Practice, 22 Wapping Lane, London, E1W 2RL. Phone: 020 7481 9376. Website: www.wappinggrouppractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Sarit Patel | 0.7 km | 91% |
| Albion Street Group Practice | 0.8 km | 75% |
| City Square Medical Group | 0.9 km | 59% |
| Jubilee Street Practice | 1.0 km | 71% |
| New Mill Street Medical Surgery | 1.0 km | 75% |
- City Square Medical Group (59% overall experience good)
- Dr Sarit Patel (91% overall experience good)
- Goodmans Field Medical Practice (59% overall experience good)
- Harford Health Centre (60% overall experience good)
- Jubilee Street Practice (71% overall experience good)
How do patients rate The Wapping Group Practice?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of The Wapping Group Practice as good, below the England figure of 77%. 67% found it easy to get through by phone.
How many patients are registered at The Wapping Group Practice?
10,599 patients were registered in September 2026, down 5.2% on a year earlier.
What is The Wapping Group Practice's CQC rating?
Good overall, published in November 2018.
How many GPs does The Wapping Group Practice have?
5.9 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,788 patients per GP against 2,171 across England.
Are appointments at The Wapping Group Practice face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Wapping Group Practice's phone number?
020 7481 9376.