Tonbridge PCN: primary care network practices and patient survey
Tonbridge PCN is a primary care network of 5 GP practices with 70,749 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 2,628 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Tonbridge PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at Woodlands Health Centre to 91% at Hadlow Medical Centre, with a median of 82% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Hadlow Medical Centre has the highest share finding it easy to get through by phone (89%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Hadlow Medical Centre | 3,628 | 91% | 89% | Good | 2,268 |
| Tonbridge Medical Group | 18,037 | 83% | 68% | Good | 3,610 |
| Warders Medical Centre | 18,480 | 82% | 58% | Good | 1,981 |
| Hildenborough & Tonbridge Medical Group | 16,704 | 78% | 45% | Good | 2,329 |
| Woodlands Health Centre | 13,900 | 70% | 34% | Good | 3,632 |
Results for the network as a whole, from 496 responses, against Kent and Medway and England.
| Survey question | Tonbridge PCN | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 79% | 73% | 77% |
| Easy to contact by phone | 54% | 48% | 57% |
| Easy to contact via the website | 52% | 52% | 58% |
| Easy to contact via the NHS App | 46% | 50% | 54% |
| Reception team helpful | 81% | 82% | 85% |
| Last contact good | 70% | 67% | 73% |
| Wait for appointment about right | 70% | 65% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 93% | 89% | 90% |
There are 2,628 registered patients per full-time-equivalent qualified GP in Tonbridge PCN, more than England's 2,171 and Kent and Medway's 2,419. Practices recorded 409 appointments a month per 1,000 patients (England: 510), 69% of them face to face. 36% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.1% over the year (England: shrank 1.1%).
| Measure | Tonbridge PCN | Kent and Medway | England |
|---|---|---|---|
| Patients per qualified GP | 2,628 | 2,419 | 2,171 |
| Appointments per 1,000 patients a month | 409 | 457 | 510 |
| Face-to-face appointments | 69% | 62% | 63% |
| Same day as booked | 36% | 41% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 21% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Tonbridge PCN is osteoporosis (1.8% against 1.2%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Tonbridge PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.1% | 14.3% | 9,483 |
| High blood pressure | All ages | 15.9% | 15.2% | 11,205 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 4,309 |
| Asthma | 6+ yrs | 6.6% | 6.6% | 4,378 |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% | 2,806 |
| Cancer | All ages | 5.0% | 3.8% | 3,517 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 1,927 |
| Coronary heart disease | All ages | 2.6% | 3.0% | 1,807 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 1,423 |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% | 509 |
| COPD | All ages | 1.7% | 1.9% | 1,180 |
| Heart failure | All ages | 1.0% | 1.1% | 714 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 470 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 471 |
| Serious mental illness | All ages | 0.8% | 1.0% | 563 |
| Dementia | All ages | 0.7% | 0.8% | 524 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 379 |
| Learning disability | All ages | 0.5% | 0.6% | 354 |
| Palliative care | All ages | 0.4% | 0.6% | 251 |
- Abc PCN (3 practices)
- Malling PCN (5 practices)
- Sevenoaks PCN (8 practices)
- Tunbridge Wells PCN (8 practices)
- Weald PCN (8 practices)
Which practices are in Tonbridge PCN?
Hadlow Medical Centre, Hildenborough & Tonbridge Medical Group, Tonbridge Medical Group, Warders Medical Centre and Woodlands Health Centre.
How do patients rate Tonbridge PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Tonbridge PCN cover?
70,749 registered patients across 5 practices in September 2026.
How many patients per GP does Tonbridge PCN have?
2,628 per full-time-equivalent qualified GP, against 2,171 across England.