South Bucks PCN: primary care network practices and patient survey
South Bucks PCN is a primary care network of 5 GP practices with 51,179 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 1,992 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in South Bucks PCN with survey results, the share of patients describing their overall experience as good ranges from 65% at Burnham Health Centre to 90% at Southmead Surgery, with a median of 69% (England: 77%). 2 are above England and 2 below by more than the survey's margin of error. Southmead Surgery has the highest share finding it easy to get through by phone (75%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Southmead Surgery | 6,903 | 90% | 75% | Good | 1,798 |
| Threeways | 6,239 | 90% | 69% | Good | 2,070 |
| Denham Medical Centre | 10,363 | 69% | 45% | Good | 2,306 |
| Iver Medical Centre | 9,019 | 66% | 46% | Good | 3,273 |
| Burnham Health Centre | 18,655 | 65% | 42% | Good | 1,610 |
Results for the network as a whole, from 569 responses, against Thames Valley and England.
| Survey question | South Bucks PCN | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 72% | 76% | 77% |
| Easy to contact by phone | 50% | 56% | 57% |
| Easy to contact via the website | 63% | 57% | 58% |
| Easy to contact via the NHS App | 59% | 53% | 54% |
| Reception team helpful | 79% | 84% | 85% |
| Last contact good | 70% | 72% | 73% |
| Wait for appointment about right | 72% | 69% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 91% | 90% | 90% |
There are 1,992 registered patients per full-time-equivalent qualified GP in South Bucks PCN, close to England's 2,171 and Thames Valley's 2,121. Practices recorded 414 appointments a month per 1,000 patients (England: 510), 67% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.1% over the year (England: shrank 1.1%).
| Measure | South Bucks PCN | Thames Valley | England |
|---|---|---|---|
| Patients per qualified GP | 1,992 | 2,121 | 2,171 |
| Appointments per 1,000 patients a month | 414 | 451 | 510 |
| Face-to-face appointments | 67% | 60% | 63% |
| Same day as booked | 42% | 45% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 21% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in South Bucks PCN is heart failure (1.4% against 1.1%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | South Bucks PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.9% | 15.2% | 8,349 |
| Depression | 18+ yrs | 12.5% | 14.3% | 5,230 |
| Diabetes | 17+ yrs | 8.4% | 7.9% | 3,569 |
| Asthma | 6+ yrs | 6.3% | 6.6% | 3,090 |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% | 2,088 |
| Cancer | All ages | 4.5% | 3.8% | 2,354 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,828 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 1,418 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 1,099 |
| COPD | All ages | 1.4% | 1.9% | 745 |
| Heart failure | All ages | 1.4% | 1.1% | 730 |
| Dementia | All ages | 0.9% | 0.8% | 496 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 353 |
| Serious mental illness | All ages | 0.8% | 1.0% | 403 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 145 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 278 |
| Palliative care | All ages | 0.5% | 0.6% | 264 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 262 |
| Learning disability | All ages | 0.4% | 0.6% | 227 |
- Arc Bucks PCN (5 practices)
- Aylesbury Central PCN (2 practices)
- Central Maple PCN (3 practices)
- Chesham & Little Chalfont PCN (4 practices)
- Cygnet PCN (5 practices)
- Dashwood PCN (5 practices)
- Mid Chiltern PCN (4 practices)
- North Bucks PCN (4 practices)
- Phoenix Health PCN (3 practices)
- The Chalfonts PCN (3 practices)
Which practices are in South Bucks PCN?
Burnham Health Centre, Denham Medical Centre, Iver Medical Centre, Southmead Surgery and Threeways.
How do patients rate South Bucks PCN?
72% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does South Bucks PCN cover?
51,179 registered patients across 5 practices in September 2026.
How many patients per GP does South Bucks PCN have?
1,992 per full-time-equivalent qualified GP, against 2,171 across England.