Southmead Surgery, Slough: patient reviews and CQC rating
Southmead Surgery is a GP practice in Slough with 6,903 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 3.8 full-time-equivalent qualified GPs, or 1,798 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Southmead Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 81%, above the England figure of 54%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 91%, against 87% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 16 practices in Slough with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (87%). 132 patients answered the survey (response rate 35%).
| Survey question | Southmead Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 90% | 76% | 77% |
| Easy to contact by phone | 75% | 56% | 57% |
| Easy to contact via the website | 82% | 57% | 58% |
| Easy to contact via the NHS App | 81% | 53% | 54% |
| Reception team helpful | 91% | 84% | 85% |
| Last contact good | 88% | 72% | 73% |
| Wait for appointment about right | 93% | 69% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 98% | 90% | 90% |
In the Friends and Family Test for July 2026, 98% of 263 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Southmead Surgery is Good, published in February 2020. All 5 key questions are rated Good. It held the same rating in the report before (May 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,903 patients were registered at Southmead Surgery in September 2026, down 0.9% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 1,798 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 0.9 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 3.8 |
| August 2024 | 3.8 | 5.8 |
| August 2025 | 3.8 | 4.9 |
| August 2026 | 3.8 | 6.0 |
From June 2026 to August 2026 the practice recorded 2,650 appointments a month, or 384 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 44% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Southmead Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 384 | 451 | 510 |
| Face to face | 71% | 60% | 63% |
| Same day as booked | 44% | 45% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.7% against 0.8%), atrial fibrillation (3.6% against 2.2%) and chronic kidney disease (7.4% against 4.6%). It has a lower share for COPD (1.1% against 1.9%). The practice's patients live in areas with an average deprivation score of 8.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.5 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.4% | 15.2% |
| Depression | 18+ yrs | 13.3% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.4% | 4.6% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Cancer | All ages | 5.5% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Dementia | All ages | 1.7% | 0.8% |
| Heart failure | All ages | 1.5% | 1.1% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| COPD | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.4% | 74.9% |
Southmead Surgery, Blackpond Lane, Farnham Common, Slough, SL2 3ER. Phone: 01753 643195. Website: www.southmeadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Threeways | 2.2 km | 90% |
| Farnham Road Surgery | 2.5 km | 71% |
| Manor Park Medical Centre | 3.3 km | 74% |
| Burnham Health Centre | 3.7 km | 65% |
| Shreeji Medical Centre | 3.9 km | 60% |
- Burnham Health Centre (65% overall experience good)
- Denham Medical Centre (69% overall experience good)
- Iver Medical Centre (66% overall experience good)
- Threeways (90% overall experience good)
How do patients rate Southmead Surgery?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Southmead Surgery as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at Southmead Surgery?
6,903 patients were registered in September 2026, down 0.9% on a year earlier.
What is Southmead Surgery's CQC rating?
Good overall, published in February 2020.
How many GPs does Southmead Surgery have?
3.8 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,798 patients per GP against 2,171 across England.
Are appointments at Southmead Surgery face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Southmead Surgery's phone number?
01753 643195.