Farnham Road Surgery, Slough: patient reviews and CQC rating
Farnham Road Surgery is a GP practice in Slough with 37,445 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 11.9 full-time-equivalent qualified GPs, or 3,136 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Farnham Road Surgery
Its best result against England is the share who said they were treated with care and concern: 88%, against 86% across England. Its weakest is the share who found it easy to get through to the practice by phone: 32%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 11th of the 16 practices in Slough with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 21 points higher than in 2025 (50%). 94 patients answered the survey (response rate 16%).
| Survey question | Farnham Road Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 71% | 76% | 77% |
| Easy to contact by phone | 32% | 56% | 57% |
| Easy to contact via the website | 43% | 57% | 58% |
| Easy to contact via the NHS App | 38% | 53% | 54% |
| Reception team helpful | 82% | 84% | 85% |
| Last contact good | 64% | 72% | 73% |
| Wait for appointment about right | 59% | 69% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 88% | 90% | 90% |
In the Friends and Family Test for July 2026, 76% of 119 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Farnham Road Surgery is Good, published in March 2017. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
37,445 patients were registered at Farnham Road Surgery in September 2026, down 2.7% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 11.9 full-time-equivalent qualified GPs, there are 3,136 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 4.6 nurses and 11.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 13.1 | 19.5 |
| August 2024 | 13.1 | 19.7 |
| August 2025 | 11.7 | 19.8 |
| August 2026 | 11.9 | 17.3 |
From June 2026 to August 2026 the practice recorded 16,533 appointments a month, or 442 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 41% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Farnham Road Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 442 | 451 | 510 |
| Face to face | 44% | 60% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.4% against 7.9%) and a learning disability (0.7% against 0.6%). It has a lower share for osteoporosis (0.5% against 1.2%), dementia (0.4% against 0.8%) and atrial fibrillation (1.2% against 2.2%). The practice's patients live in areas with an average deprivation score of 24.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.7 years for women and 77.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.4% | 14.3% |
| High blood pressure | All ages | 14.1% | 15.2% |
| Diabetes | 17+ yrs | 10.4% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Cancer | All ages | 2.2% | 3.8% |
| COPD | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.5% | 74.9% |
Farnham Road Surgery, 301 Farnham Road, Slough, SL2 1HD. Phone: 01753 520917. Website: www.farnhamroadpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Manor Park Medical Centre | 1.4 km | 74% |
| Shreeji Medical Centre | 1.5 km | 60% |
| Dr Ajaz Nabi | 1.6 km | 73% |
| Crosby House Surgery | 1.9 km | 73% |
| Bharani Medical Centre | 2.4 km | 65% |
- Kumar Medical Centre (72% overall experience good)
How do patients rate Farnham Road Surgery?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of Farnham Road Surgery as good, against 77% across England. 32% found it easy to get through by phone.
How many patients are registered at Farnham Road Surgery?
37,445 patients were registered in September 2026, down 2.7% on a year earlier.
What is Farnham Road Surgery's CQC rating?
Good overall, published in March 2017.
How many GPs does Farnham Road Surgery have?
11.9 full-time-equivalent qualified GPs (17 qualified GPs by headcount), which is 3,136 patients per GP against 2,171 across England.
Are appointments at Farnham Road Surgery face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Farnham Road Surgery's phone number?
01753 520917.