Spine PCN: primary care network practices and patient survey
Spine PCN is a primary care network of 2 GP practices with 43,066 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England. Its practices have 3,107 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Spine PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at Farnham Road Surgery to 72% at Kumar Medical Centre, with a median of 72% (England: 77%). None differs from England by more than the survey's margin of error. Kumar Medical Centre has the highest share finding it easy to get through by phone (78%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Kumar Medical Centre | 5,621 | 72% | 78% | Good | 2,928 |
| Farnham Road Surgery | 37,445 | 71% | 32% | Good | 3,136 |
Results for the network as a whole, from 185 responses, against Thames Valley and England.
| Survey question | Spine PCN | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 71% | 76% | 77% |
| Easy to contact by phone | 38% | 56% | 57% |
| Easy to contact via the website | 44% | 57% | 58% |
| Easy to contact via the NHS App | 42% | 53% | 54% |
| Reception team helpful | 82% | 84% | 85% |
| Last contact good | 66% | 72% | 73% |
| Wait for appointment about right | 60% | 69% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 88% | 90% | 90% |
There are 3,107 registered patients per full-time-equivalent qualified GP in Spine PCN, more than England's 2,171 and Thames Valley's 2,121. Practices recorded 452 appointments a month per 1,000 patients (England: 510), 46% of them face to face. 43% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.5% over the year (England: shrank 1.1%).
| Measure | Spine PCN | Thames Valley | England |
|---|---|---|---|
| Patients per qualified GP | 3,107 | 2,121 | 2,171 |
| Appointments per 1,000 patients a month | 452 | 451 | 510 |
| Face-to-face appointments | 46% | 60% | 63% |
| Same day as booked | 43% | 45% | 45% |
| Did not attend | 7% | 5% | 4% |
| Patients aged 65 or over | 11% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in Spine PCN is diabetes (10.8% against 7.9%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Spine PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 14.2% | 14.3% | 4,732 |
| High blood pressure | All ages | 14.0% | 15.2% | 6,200 |
| Diabetes | 17+ yrs | 10.8% | 7.9% | 3,683 |
| Asthma | 6+ yrs | 6.0% | 6.6% | 2,481 |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% | 1,039 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 1,115 |
| Cancer | All ages | 2.2% | 3.8% | 967 |
| COPD | All ages | 1.4% | 1.9% | 604 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 547 |
| Atrial fibrillation | All ages | 1.2% | 2.2% | 513 |
| Serious mental illness | All ages | 1.2% | 1.0% | 509 |
| Heart failure | All ages | 1.0% | 1.1% | 432 |
| Learning disability | All ages | 0.8% | 0.6% | 334 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 247 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 216 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 57 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 188 |
| Dementia | All ages | 0.4% | 0.8% | 181 |
| Palliative care | All ages | 0.4% | 0.6% | 179 |
- Ascot PCN (4 practices)
- Caversham PCN (2 practices)
- Central Slough Network PCN (5 practices)
- Kennet PCN (3 practices)
- Locc PCN (4 practices)
- Maidenhead PCN (9 practices)
- Shape PCN (2 practices)
- Windsor PCN (6 practices)
Which practices are in Spine PCN?
Farnham Road Surgery and Kumar Medical Centre.
How do patients rate Spine PCN?
71% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Spine PCN cover?
43,066 registered patients across 2 practices in September 2026.
How many patients per GP does Spine PCN have?
3,107 per full-time-equivalent qualified GP, against 2,171 across England.