Locc PCN: primary care network practices and patient survey

Locc PCN is a primary care network of 4 GP practices with 55,151 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,458 patients per qualified GP (England: 2,171).

Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.

Across the 4 practices in Locc PCN with survey results, the share of patients describing their overall experience as good ranges from 57% at The Orchard Surgery to 75% at Langley Health Centre, with a median of 68% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Chapel Medical Centre has the highest share finding it easy to get through by phone (51%, England 57%).

PracticeRegistered patientsOverall experience goodEasy to contact by phoneCQC ratingPatients per GP
Langley Health Centre23,65875%50%Good2,866
Dr Ajaz Nabi4,80373%51%Good1,587
Chapel Medical Centre15,91763%51%Good2,327
The Orchard Surgery10,77357%31%Good2,498

Results for the network as a whole, from 394 responses, against Thames Valley and England.

Survey questionLocc PCNThames ValleyEngland
Overall experience good68%76%77%
Easy to contact by phone47%56%57%
Easy to contact via the website51%57%58%
Easy to contact via the NHS App43%53%54%
Reception team helpful78%84%85%
Last contact good64%72%73%
Wait for appointment about right68%69%69%
Listened to well81%88%87%
Treated with care and concern81%87%86%
Confidence and trust in the clinician91%93%93%
Needs met85%90%90%

There are 2,458 registered patients per full-time-equivalent qualified GP in Locc PCN, more than England's 2,171 and Thames Valley's 2,121. Practices recorded 482 appointments a month per 1,000 patients (England: 510), 51% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).

8% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.8% over the year (England: shrank 1.1%).

MeasureLocc PCNThames ValleyEngland
Patients per qualified GP2,4582,1212,171
Appointments per 1,000 patients a month482451510
Face-to-face appointments51%60%63%
Same day as booked46%45%45%
Did not attend6%5%4%
Patients aged 65 or over8%18%19%

Relative to England, the register furthest above England's rate at practices in Locc PCN is diabetes (9.6% against 7.9%), and the furthest below is dementia (0.2% against 0.8%).

Condition registerAge groupLocc PCN (2024/25)EnglandPatients on register
High blood pressureAll ages11.5%15.2%6,354
Depression18+ yrs9.7%14.3%4,005
Diabetes17+ yrs9.6%7.9%4,019
Asthma6+ yrs4.7%6.6%2,390
Chronic kidney disease18+ yrs2.7%4.6%1,127
Coronary heart diseaseAll ages2.2%3.0%1,244
CancerAll ages1.8%3.8%1,002
Stroke and TIAAll ages0.9%1.9%505
COPDAll ages0.9%1.9%482
Atrial fibrillationAll ages0.8%2.2%440
Serious mental illnessAll ages0.8%1.0%433
Heart failureAll ages0.7%1.1%368
Rheumatoid arthritis16+ yrs0.6%0.8%259
Learning disabilityAll ages0.5%0.6%285
Osteoporosis50+ yrs0.5%1.2%62
Epilepsy18+ yrs0.5%0.8%193
Peripheral arterial diseaseAll ages0.3%0.6%142
DementiaAll ages0.2%0.8%135
Palliative careAll ages0.2%0.6%104

Which practices are in Locc PCN?

Chapel Medical Centre, Dr Ajaz Nabi, Langley Health Centre and The Orchard Surgery.

How do patients rate Locc PCN?

68% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.

How many patients does Locc PCN cover?

55,151 registered patients across 4 practices in September 2026.

How many patients per GP does Locc PCN have?

2,458 per full-time-equivalent qualified GP, against 2,171 across England.

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Cite this page

<a href="https://localgps.co.uk/pcn/locc-pcn">https://localgps.co.uk/pcn/locc-pcn</a>