Shape PCN: primary care network practices and patient survey
Shape PCN is a primary care network of 2 GP practices with 27,609 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,078 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Shape PCN with survey results, the share of patients describing their overall experience as good ranges from 65% at Bharani Medical Centre to 68% at The Village Medical Centre, with a median of 67% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. The Village Medical Centre has the highest share finding it easy to get through by phone (50%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Village Medical Centre | 10,252 | 68% | 50% | Good | 1,403 |
| Bharani Medical Centre | 17,357 | 65% | 24% | Good | 2,903 |
Results for the network as a whole, from 180 responses, against Thames Valley and England.
| Survey question | Shape PCN | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 66% | 76% | 77% |
| Easy to contact by phone | 34% | 56% | 57% |
| Easy to contact via the website | 46% | 57% | 58% |
| Easy to contact via the NHS App | 47% | 53% | 54% |
| Reception team helpful | 69% | 84% | 85% |
| Last contact good | 59% | 72% | 73% |
| Wait for appointment about right | 53% | 69% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 85% | 90% | 90% |
There are 2,078 registered patients per full-time-equivalent qualified GP in Shape PCN, close to England's 2,171 and Thames Valley's 2,121. Practices recorded 383 appointments a month per 1,000 patients (England: 510), 46% of them face to face. 28% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists shrank by 4.6% over the year (England: shrank 1.1%).
| Measure | Shape PCN | Thames Valley | England |
|---|---|---|---|
| Patients per qualified GP | 2,078 | 2,121 | 2,171 |
| Appointments per 1,000 patients a month | 383 | 451 | 510 |
| Face-to-face appointments | 46% | 60% | 63% |
| Same day as booked | 28% | 45% | 45% |
| Did not attend | 10% | 5% | 4% |
| Patients aged 65 or over | 11% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in Shape PCN is diabetes (11.4% against 7.9%), and the furthest below is copd (0.8% against 1.9%).
| Condition register | Age group | Shape PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 11.6% | 15.2% | 3,358 |
| Diabetes | 17+ yrs | 11.4% | 7.9% | 2,512 |
| Depression | 18+ yrs | 8.4% | 14.3% | 1,798 |
| Asthma | 6+ yrs | 4.6% | 6.6% | 1,250 |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% | 832 |
| Coronary heart disease | All ages | 2.8% | 3.0% | 800 |
| Cancer | All ages | 2.1% | 3.8% | 612 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 342 |
| Atrial fibrillation | All ages | 1.0% | 2.2% | 299 |
| Serious mental illness | All ages | 0.9% | 1.0% | 262 |
| Heart failure | All ages | 0.8% | 1.1% | 224 |
| COPD | All ages | 0.8% | 1.9% | 223 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 139 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 48 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 142 |
| Learning disability | All ages | 0.5% | 0.6% | 133 |
| Palliative care | All ages | 0.4% | 0.6% | 125 |
| Dementia | All ages | 0.4% | 0.8% | 115 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 94 |
- Ascot PCN (4 practices)
- Caversham PCN (2 practices)
- Central Slough Network PCN (5 practices)
- Kennet PCN (3 practices)
- Locc PCN (4 practices)
- Maidenhead PCN (9 practices)
- Spine PCN (2 practices)
- Windsor PCN (6 practices)
Which practices are in Shape PCN?
Bharani Medical Centre and The Village Medical Centre.
How do patients rate Shape PCN?
66% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Shape PCN cover?
27,609 registered patients across 2 practices in September 2026.
How many patients per GP does Shape PCN have?
2,078 per full-time-equivalent qualified GP, against 2,171 across England.