Kumar Medical Centre, Slough: patient reviews and CQC rating
Kumar Medical Centre is a GP practice in Slough with 5,621 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 1.9 full-time-equivalent qualified GPs, or 2,928 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kumar Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 9th of the 16 practices in Slough with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (75%). 91 patients answered the survey (response rate 10%).
| Survey question | Kumar Medical Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 72% | 76% | 77% |
| Easy to contact by phone | 78% | 56% | 57% |
| Easy to contact via the website | 50% | 57% | 58% |
| Easy to contact via the NHS App | 70% | 53% | 54% |
| Reception team helpful | 80% | 84% | 85% |
| Last contact good | 75% | 72% | 73% |
| Wait for appointment about right | 62% | 69% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 85% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 106 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Kumar Medical Centre is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,621 patients were registered at Kumar Medical Centre in September 2026, down 1.1% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,928 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 1.0 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 1.5 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 2,916 appointments a month, or 519 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 49% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Kumar Medical Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 519 | 451 | 510 |
| Face to face | 59% | 60% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (13.7% against 7.9%) and a learning disability (0.9% against 0.6%). It has a lower share for peripheral arterial disease (0.1% against 0.6%), COPD (0.5% against 1.9%) and atrial fibrillation (0.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 22.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.7 years for women and 77.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 13.7% | 7.9% |
| High blood pressure | All ages | 13.6% | 15.2% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Depression | 18+ yrs | 6.2% | 14.3% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Cancer | All ages | 2.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.6% | 4.6% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| COPD | All ages | 0.5% | 1.9% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 53.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.3% | 74.9% |
Kumar Medical Centre, 59 Grasmere Avenue, Slough, SL2 5JE. Phone: 01753 579803.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Veena Sharma | 0.4 km | 71% |
| Crosby House Surgery | 1.1 km | 73% |
| Herschel Medical Centre | 1.3 km | 79% |
| Manor Park Medical Centre | 1.4 km | 74% |
| Chapel Medical Centre | 1.4 km | 63% |
- Farnham Road Surgery (71% overall experience good)
How do patients rate Kumar Medical Centre?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Kumar Medical Centre as good, against 77% across England. 78% found it easy to get through by phone.
How many patients are registered at Kumar Medical Centre?
5,621 patients were registered in September 2026, down 1.1% on a year earlier.
What is Kumar Medical Centre's CQC rating?
Good overall, published in December 2016.
How many GPs does Kumar Medical Centre have?
1.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,928 patients per GP against 2,171 across England.
Are appointments at Kumar Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kumar Medical Centre's phone number?
01753 579803.