Burnham Health Centre, Slough: patient reviews and CQC rating
Burnham Health Centre is a GP practice in Slough with 18,655 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 11.6 full-time-equivalent qualified GPs, or 1,610 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Burnham Health Centre
Its best result against England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 42%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 13th of the 16 practices in Slough with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (63%). 94 patients answered the survey (response rate 22%).
| Survey question | Burnham Health Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 65% | 76% | 77% |
| Easy to contact by phone | 42% | 56% | 57% |
| Easy to contact via the website | 54% | 57% | 58% |
| Easy to contact via the NHS App | 58% | 53% | 54% |
| Reception team helpful | 72% | 84% | 85% |
| Last contact good | 64% | 72% | 73% |
| Wait for appointment about right | 74% | 69% | 69% |
| Listened to well | 81% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 87% | 90% | 90% |
In the Friends and Family Test for July 2026, 93% of 299 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Burnham Health Centre is Good, published in August 2016. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,655 patients were registered at Burnham Health Centre in September 2026, down 2.2% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 11.6 full-time-equivalent qualified GPs, there are 1,610 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 3.5 nurses and 8.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.4 | 13.4 |
| August 2024 | 9.4 | 13.4 |
| August 2025 | 10.7 | 16.5 |
| August 2026 | 11.6 | 16.1 |
From June 2026 to August 2026 the practice recorded 7,900 appointments a month, or 423 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 43% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Burnham Health Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 423 | 451 | 510 |
| Face to face | 61% | 60% | 63% |
| Same day as booked | 43% | 45% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (1.3% against 1.1%). It has a lower share for osteoporosis (0.5% against 1.2%), chronic kidney disease (2.7% against 4.6%) and a learning disability (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 13.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.4% | 15.2% |
| Depression | 18+ yrs | 13.2% | 14.3% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.8% | 74.9% |
Burnham Health Centre, Minniecroft Road, Burnham, Slough, SL1 7DE. Phone: 0844 477 3580. Website: www.burnhamhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bharani Medical Centre | 1.8 km | 65% |
| The Village Medical Centre | 2.6 km | 68% |
| Dr Ajaz Nabi | 2.7 km | 73% |
| Dr Hutchings and Partners | 3.1 km | 75% |
| Farnham Road Surgery | 3.1 km | 71% |
- Denham Medical Centre (69% overall experience good)
- Iver Medical Centre (66% overall experience good)
- Southmead Surgery (90% overall experience good)
- Threeways (90% overall experience good)
How do patients rate Burnham Health Centre?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Burnham Health Centre as good, below the England figure of 77%. 42% found it easy to get through by phone.
How many patients are registered at Burnham Health Centre?
18,655 patients were registered in September 2026, down 2.2% on a year earlier.
What is Burnham Health Centre's CQC rating?
Good overall, published in August 2016.
How many GPs does Burnham Health Centre have?
11.6 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,610 patients per GP against 2,171 across England.
Are appointments at Burnham Health Centre face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Burnham Health Centre's phone number?
0844 477 3580.