Central Maple PCN: primary care network practices and patient survey
Central Maple PCN is a primary care network of 3 GP practices with 47,042 registered patients (September 2026). In the 2026 GP Patient Survey, 54% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,609 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Central Maple PCN with survey results, the share of patients describing their overall experience as good ranges from 45% at Poplar Grove Practice to 87% at Oakfield Surgery, with a median of 55% (England: 77%). 1 is above England and 2 below by more than the survey's margin of error. Oakfield Surgery has the highest share finding it easy to get through by phone (76%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Oakfield Surgery | 5,905 | 87% | 76% | Good | 2,814 |
| The Mandeville Practice | 16,343 | 55% | 28% | Good | 4,212 |
| Poplar Grove Practice | 24,794 | 45% | 12% | Good | 2,057 |
Results for the network as a whole, from 288 responses, against Thames Valley and England.
| Survey question | Central Maple PCN | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 54% | 76% | 77% |
| Easy to contact by phone | 27% | 56% | 57% |
| Easy to contact via the website | 45% | 57% | 58% |
| Easy to contact via the NHS App | 38% | 53% | 54% |
| Reception team helpful | 64% | 84% | 85% |
| Last contact good | 49% | 72% | 73% |
| Wait for appointment about right | 49% | 69% | 69% |
| Listened to well | 74% | 88% | 87% |
| Treated with care and concern | 74% | 87% | 86% |
| Confidence and trust in the clinician | 85% | 93% | 93% |
| Needs met | 80% | 90% | 90% |
There are 2,609 registered patients per full-time-equivalent qualified GP in Central Maple PCN, more than England's 2,171 and Thames Valley's 2,121. Practices recorded 368 appointments a month per 1,000 patients (England: 510), 64% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.1% over the year (England: shrank 1.1%).
| Measure | Central Maple PCN | Thames Valley | England |
|---|---|---|---|
| Patients per qualified GP | 2,609 | 2,121 | 2,171 |
| Appointments per 1,000 patients a month | 368 | 451 | 510 |
| Face-to-face appointments | 64% | 60% | 63% |
| Same day as booked | 40% | 45% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 14% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in Central Maple PCN is osteoporosis (2.3% against 1.2%), and the furthest below is dementia (0.4% against 0.8%).
| Condition register | Age group | Central Maple PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 15.7% | 14.3% | 5,598 |
| High blood pressure | All ages | 14.6% | 15.2% | 6,751 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 2,915 |
| Asthma | 6+ yrs | 6.5% | 6.6% | 2,778 |
| Cancer | All ages | 3.4% | 3.8% | 1,562 |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% | 1,083 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 1,256 |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% | 349 |
| Atrial fibrillation | All ages | 1.9% | 2.2% | 880 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 755 |
| COPD | All ages | 1.4% | 1.9% | 658 |
| Serious mental illness | All ages | 1.2% | 1.0% | 542 |
| Heart failure | All ages | 1.1% | 1.1% | 503 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 282 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 286 |
| Learning disability | All ages | 0.7% | 0.6% | 323 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 220 |
| Dementia | All ages | 0.4% | 0.8% | 202 |
| Palliative care | All ages | 0.4% | 0.6% | 195 |
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Which practices are in Central Maple PCN?
Oakfield Surgery, Poplar Grove Practice and The Mandeville Practice.
How do patients rate Central Maple PCN?
54% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Central Maple PCN cover?
47,042 registered patients across 3 practices in September 2026.
How many patients per GP does Central Maple PCN have?
2,609 per full-time-equivalent qualified GP, against 2,171 across England.