The Mandeville Practice, Aylesbury: patient reviews and CQC rating
The Mandeville Practice is a GP practice in Aylesbury with 16,343 registered patients (September 2026). In the 2026 GP Patient Survey, 55% of its patients described their overall experience as good, below the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 3.9 full-time-equivalent qualified GPs, or 4,212 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Mandeville Practice
Its result closest to England is the share who found it easy to contact the practice through its website: 53%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 28%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 5th of the 6 practices in Aylesbury with 50 or more responses. 28% found it easy to get through by phone (England: 57%). The overall experience result is 15 points higher than in 2025 (40%). 85 patients answered the survey (response rate 23%).
| Survey question | The Mandeville Practice | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 55% | 76% | 77% |
| Easy to contact by phone | 28% | 56% | 57% |
| Easy to contact via the website | 53% | 57% | 58% |
| Easy to contact via the NHS App | 43% | 53% | 54% |
| Reception team helpful | 64% | 84% | 85% |
| Last contact good | 45% | 72% | 73% |
| Wait for appointment about right | 43% | 69% | 69% |
| Listened to well | 63% | 88% | 87% |
| Treated with care and concern | 67% | 87% | 86% |
| Confidence and trust in the clinician | 84% | 93% | 93% |
| Needs met | 85% | 90% | 90% |
CQC's overall rating for The Mandeville Practice is Good, published in November 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,343 patients were registered at The Mandeville Practice in September 2026, down 2.3% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 4,212 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 1.2 nurses and 6.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 6.1 |
| August 2024 | 4.6 | 6.7 |
| August 2025 | 3.6 | 3.6 |
| August 2026 | 3.9 | 3.9 |
From June 2026 to August 2026 the practice recorded 6,775 appointments a month, or 415 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 42% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The Mandeville Practice | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 415 | 451 | 510 |
| Face to face | 56% | 60% | 63% |
| Same day as booked | 42% | 45% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.9% against 1.2%) and a learning disability (0.8% against 0.6%). It has a lower share for dementia (0.4% against 0.8%), palliative or supportive care needs (0.3% against 0.6%) and atrial fibrillation (1.3% against 2.2%). The practice's patients live in areas with an average deprivation score of 19.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.1 years for women and 79.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.0% | 14.3% |
| High blood pressure | All ages | 13.6% | 15.2% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| COPD | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 53.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.0% | 74.9% |
The Mandeville Practice, Hannon Road, Aylesbury, HP21 8TR. Phone: 0844 387 8383.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Whitehill Surgery | 1.9 km | 71% |
| Oakfield Surgery | 2.8 km | 87% |
| Poplar Grove Practice | 2.9 km | 45% |
| Berrycroft Community Health Centre | 4.3 km | 56% |
| Westongrove Partnership - Wendover Health Centre | 6.7 km | 67% |
- Oakfield Surgery (87% overall experience good)
- Poplar Grove Practice (45% overall experience good)
How do patients rate The Mandeville Practice?
In the 2026 GP Patient Survey, 55% of patients described their overall experience of The Mandeville Practice as good, below the England figure of 77%. 28% found it easy to get through by phone.
How many patients are registered at The Mandeville Practice?
16,343 patients were registered in September 2026, down 2.3% on a year earlier.
What is The Mandeville Practice's CQC rating?
Good overall, published in November 2018.
How many GPs does The Mandeville Practice have?
3.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 4,212 patients per GP against 2,171 across England.
Are appointments at The Mandeville Practice face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Mandeville Practice's phone number?
0844 387 8383.