Berrycroft Community Health Centre, Aylesbury: patient reviews and CQC rating
Berrycroft Community Health Centre is a GP practice in Aylesbury with 28,822 registered patients (September 2026). In the 2026 GP Patient Survey, 56% of its patients described their overall experience as good, below the England figure of 77% (Thames Valley: 76%). It has 11.5 full-time-equivalent qualified GPs, or 2,503 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Berrycroft Community Health Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 25%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 4th of the 6 practices in Aylesbury with 50 or more responses. 25% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (48%). 109 patients answered the survey (response rate 27%).
| Survey question | Berrycroft Community Health Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 56% | 76% | 77% |
| Easy to contact by phone | 25% | 56% | 57% |
| Easy to contact via the website | 38% | 57% | 58% |
| Easy to contact via the NHS App | 35% | 53% | 54% |
| Reception team helpful | 69% | 84% | 85% |
| Last contact good | 51% | 72% | 73% |
| Wait for appointment about right | 50% | 69% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 84% | 90% | 90% |
In the Friends and Family Test for July 2026, 90% of 10 responses rated the practice good or very good (England: 92%).
28,822 patients were registered at Berrycroft Community Health Centre in September 2026, almost the same as a year earlier.
10% of its patients are aged 65 or over, against 19% across England. With 11.5 full-time-equivalent qualified GPs, there are 2,503 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 7.5 nurses and 11.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.6 | 11.5 |
| August 2024 | 11.8 | 16.2 |
| August 2025 | 11.9 | 14.7 |
| August 2026 | 11.5 | 16.8 |
From June 2026 to August 2026 the practice recorded 14,123 appointments a month, or 490 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 44% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Berrycroft Community Health Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 490 | 451 | 510 |
| Face to face | 42% | 60% | 63% |
| Same day as booked | 44% | 45% | 45% |
| More than 28 days after booking | 9% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for chronic kidney disease (2.5% against 4.6%), stroke or TIA (1.1% against 1.9%) and atrial fibrillation (1.3% against 2.2%). The practice's patients live in areas with an average deprivation score of 17.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.8 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.0% | 14.3% |
| High blood pressure | All ages | 11.2% | 15.2% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Cancer | All ages | 2.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| COPD | All ages | 1.2% | 1.9% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.9% | 74.9% |
Berrycroft Community Health Centre, 2 Nimrod Street, Aylesbury, HP18 1BB. Phone: 01296 310940. Website: www.berryfieldsmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Whitehill Surgery | 2.9 km | 71% |
| Poplar Grove Practice | 4.1 km | 45% |
| The Mandeville Practice | 4.3 km | 55% |
| Oakfield Surgery | 4.6 km | 87% |
| Waddesdon Surgery | 4.7 km | 91% |
- Whitehill Surgery (71% overall experience good)
How do patients rate Berrycroft Community Health Centre?
In the 2026 GP Patient Survey, 56% of patients described their overall experience of Berrycroft Community Health Centre as good, below the England figure of 77%. 25% found it easy to get through by phone.
How many patients are registered at Berrycroft Community Health Centre?
28,822 patients were registered in September 2026, up 0.1% on a year earlier.
How many GPs does Berrycroft Community Health Centre have?
11.5 full-time-equivalent qualified GPs (17 qualified GPs by headcount), which is 2,503 patients per GP against 2,171 across England.
Are appointments at Berrycroft Community Health Centre face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Berrycroft Community Health Centre's phone number?
01296 310940.