Chesham & Little Chalfont PCN: primary care network practices and patient survey
Chesham & Little Chalfont PCN is a primary care network of 4 GP practices with 34,603 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 1,838 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Chesham & Little Chalfont PCN with survey results, the share of patients describing their overall experience as good ranges from 67% at Gladstone Surgery to 90% at The New Surgery, with a median of 78% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. The New Surgery has the highest share finding it easy to get through by phone (82%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The New Surgery | 10,839 | 90% | 82% | Good | 1,505 |
| Water Meadow Surgery | 13,451 | 79% | 60% | Good | 2,093 |
| Dr Bajwa and Partners | 4,653 | 77% | 57% | Good | 1,728 |
| Gladstone Surgery | 5,660 | 67% | 64% | Good | 2,258 |
Results for the network as a whole, from 411 responses, against Thames Valley and England.
| Survey question | Chesham & Little Chalfont PCN | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 80% | 76% | 77% |
| Easy to contact by phone | 68% | 56% | 57% |
| Easy to contact via the website | 68% | 57% | 58% |
| Easy to contact via the NHS App | 66% | 53% | 54% |
| Reception team helpful | 91% | 84% | 85% |
| Last contact good | 80% | 72% | 73% |
| Wait for appointment about right | 71% | 69% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 93% | 90% | 90% |
There are 1,838 registered patients per full-time-equivalent qualified GP in Chesham & Little Chalfont PCN, fewer than England's 2,171 and Thames Valley's 2,121. Practices recorded 477 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.6% over the year (England: shrank 1.1%).
| Measure | Chesham & Little Chalfont PCN | Thames Valley | England |
|---|---|---|---|
| Patients per qualified GP | 1,838 | 2,121 | 2,171 |
| Appointments per 1,000 patients a month | 477 | 451 | 510 |
| Face-to-face appointments | 58% | 60% | 63% |
| Same day as booked | 52% | 45% | 45% |
| Did not attend | 3% | 5% | 4% |
| Patients aged 65 or over | 19% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in Chesham & Little Chalfont PCN is cancer (4.3% against 3.8%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Chesham & Little Chalfont PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.9% | 15.2% | 5,216 |
| Depression | 18+ yrs | 11.3% | 14.3% | 3,124 |
| Diabetes | 17+ yrs | 7.1% | 7.9% | 2,008 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 2,299 |
| Cancer | All ages | 4.3% | 3.8% | 1,514 |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% | 888 |
| Coronary heart disease | All ages | 2.8% | 3.0% | 979 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 870 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 620 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 180 |
| COPD | All ages | 1.2% | 1.9% | 418 |
| Heart failure | All ages | 0.9% | 1.1% | 309 |
| Serious mental illness | All ages | 0.8% | 1.0% | 294 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 226 |
| Dementia | All ages | 0.8% | 0.8% | 264 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 164 |
| Learning disability | All ages | 0.5% | 0.6% | 192 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 152 |
| Palliative care | All ages | 0.3% | 0.6% | 100 |
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- Aylesbury Central PCN (2 practices)
- Central Maple PCN (3 practices)
- Cygnet PCN (5 practices)
- Dashwood PCN (5 practices)
- Mid Chiltern PCN (4 practices)
- North Bucks PCN (4 practices)
- Phoenix Health PCN (3 practices)
- South Bucks PCN (5 practices)
- The Chalfonts PCN (3 practices)
Which practices are in Chesham & Little Chalfont PCN?
Dr Bajwa and Partners, Gladstone Surgery, The New Surgery and Water Meadow Surgery.
How do patients rate Chesham & Little Chalfont PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Chesham & Little Chalfont PCN cover?
34,603 registered patients across 4 practices in September 2026.
How many patients per GP does Chesham & Little Chalfont PCN have?
1,838 per full-time-equivalent qualified GP, against 2,171 across England.