Newton and Haydock PCN: primary care network practices and patient survey
Newton and Haydock PCN is a primary care network of 4 GP practices with 47,353 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,629 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Newton and Haydock PCN with survey results, the share of patients describing their overall experience as good ranges from 63% at Newton Practice to 79% at Patterdale Lodge Medical Centre, with a median of 68% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Vista Road Surgery has the highest share finding it easy to get through by phone (63%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Patterdale Lodge Medical Centre | 11,587 | 79% | 61% | Good | 2,234 |
| Vista Road Surgery | 8,619 | 73% | 63% | Good | 2,039 |
| Haydock Medical Centre | 16,749 | 63% | 27% | Good | 2,440 |
| Newton Practice | 10,398 | 63% | 35% | Good | 5,999 |
Results for the network as a whole, from 412 responses, against Cheshire and Merseyside and England.
| Survey question | Newton and Haydock PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 69% | 78% | 77% |
| Easy to contact by phone | 43% | 57% | 57% |
| Easy to contact via the website | 43% | 55% | 58% |
| Easy to contact via the NHS App | 46% | 53% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 61% | 73% | 73% |
| Wait for appointment about right | 64% | 73% | 69% |
| Listened to well | 81% | 89% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
There are 2,629 registered patients per full-time-equivalent qualified GP in Newton and Haydock PCN, more than England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 404 appointments a month per 1,000 patients (England: 510), 82% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.5% over the year (England: shrank 1.1%).
| Measure | Newton and Haydock PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 2,629 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 404 | 492 | 510 |
| Face-to-face appointments | 82% | 60% | 63% |
| Same day as booked | 45% | 48% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 20% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Newton and Haydock PCN is peripheral arterial disease (0.9% against 0.6%), and the furthest below is learning disability (0.5% against 0.6%).
| Condition register | Age group | Newton and Haydock PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 21.1% | 14.3% | 8,151 |
| High blood pressure | All ages | 17.6% | 15.2% | 8,483 |
| Diabetes | 17+ yrs | 8.7% | 7.9% | 3,430 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 3,624 |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% | 1,762 |
| Cancer | All ages | 4.1% | 3.8% | 1,966 |
| Coronary heart disease | All ages | 4.0% | 3.0% | 1,916 |
| COPD | All ages | 3.0% | 1.9% | 1,434 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 1,289 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 1,026 |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% | 358 |
| Heart failure | All ages | 1.5% | 1.1% | 731 |
| Serious mental illness | All ages | 1.0% | 1.0% | 505 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 356 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 429 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 351 |
| Palliative care | All ages | 0.8% | 0.6% | 396 |
| Dementia | All ages | 0.8% | 0.8% | 392 |
| Learning disability | All ages | 0.5% | 0.6% | 220 |
- Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN (6 practices)
- Nantwich & Rural PCN (5 practices)
- Princeway PCN (2 practices)
- Rural Alliance PCN (5 practices)
- St Helens Central PCN (8 practices)
- St Helens North PCN (6 practices)
- St Helens South PCN (10 practices)
- Warrington Central East PCN (5 practices)
Which practices are in Newton and Haydock PCN?
Haydock Medical Centre, Newton Practice, Patterdale Lodge Medical Centre and Vista Road Surgery.
How do patients rate Newton and Haydock PCN?
69% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Newton and Haydock PCN cover?
47,353 registered patients across 4 practices in September 2026.
How many patients per GP does Newton and Haydock PCN have?
2,629 per full-time-equivalent qualified GP, against 2,171 across England.