Newton Practice, Newton Le Willows: patient reviews and CQC rating
Newton Practice is a GP practice in Newton Le Willows with 10,398 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in December 2017. It has 1.7 full-time-equivalent qualified GPs, or 5,999 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Newton Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 86%, below the England figure of 93%. Its weakest is the share who described their last contact with the practice as good: 48%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
35% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (71%). 93 patients answered the survey (response rate 17%).
| Survey question | Newton Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 63% | 78% | 77% |
| Easy to contact by phone | 35% | 57% | 57% |
| Easy to contact via the website | 44% | 55% | 58% |
| Easy to contact via the NHS App | 38% | 53% | 54% |
| Reception team helpful | 78% | 86% | 85% |
| Last contact good | 48% | 73% | 73% |
| Wait for appointment about right | 51% | 73% | 69% |
| Listened to well | 73% | 89% | 87% |
| Treated with care and concern | 70% | 87% | 86% |
| Confidence and trust in the clinician | 86% | 93% | 93% |
| Needs met | 80% | 91% | 90% |
In the Friends and Family Test for July 2026, 76% of 46 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Newton Practice is Good, published in December 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,398 patients were registered at Newton Practice in September 2026, up 1.3% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 5,999 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.0 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.9 | 0.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 1.7 | 3.4 |
From June 2026 to August 2026 the practice recorded 2,774 appointments a month, or 267 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 35% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Newton Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 267 | 492 | 510 |
| Face to face | 71% | 60% | 63% |
| Same day as booked | 35% | 48% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (21.6% against 14.3%) and COPD (2.5% against 1.9%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), dementia (0.4% against 0.8%) and chronic kidney disease (2.9% against 4.6%). The practice's patients live in areas with an average deprivation score of 27.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.2 years for women and 76.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.6% | 14.3% |
| High blood pressure | All ages | 13.1% | 15.2% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Cancer | All ages | 2.9% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| COPD | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.9% | 74.9% |
Newton Practice, 1 Belvedere Road, Newton Le Willows, WA12 0JJ. Phone: 01744 411329. Website: www.ssphealth.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Vista Road Surgery | 0.5 km | 73% |
| Patterdale Lodge Medical Centre | 0.7 km | 79% |
| Haydock Medical Centre | 1.7 km | 63% |
| Dr Shobha Vallabhaneni & Partners - Medicentre | 3.4 km | 80% |
| Railway Surgery | 3.4 km | 85% |
- Haydock Medical Centre (63% overall experience good)
- Patterdale Lodge Medical Centre (79% overall experience good)
- Vista Road Surgery (73% overall experience good)
How do patients rate Newton Practice?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Newton Practice as good, below the England figure of 77%. 35% found it easy to get through by phone.
How many patients are registered at Newton Practice?
10,398 patients were registered in September 2026, up 1.3% on a year earlier.
What is Newton Practice's CQC rating?
Good overall, published in December 2017.
How many GPs does Newton Practice have?
1.7 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 5,999 patients per GP against 2,171 across England.
Are appointments at Newton Practice face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Newton Practice's phone number?
01744 411329.