Lowestoft PCN: primary care network practices and patient survey
Lowestoft PCN is a primary care network of 7 GP practices with 78,564 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 2,183 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Lowestoft PCN with survey results, the share of patients describing their overall experience as good ranges from 67% at Dr Bouch and Partners to 88% at Andaman Surgery, with a median of 81% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Andaman Surgery has the highest share finding it easy to get through by phone (82%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Andaman Surgery | 6,617 | 88% | 82% | Good | 1,921 |
| Rosedale Surgery | 15,883 | 83% | 44% | Good | 1,851 |
| Kirkley Mill Surgery | 7,472 | 82% | 58% | Good | 2,385 |
| Dr Morrison & Partners | 10,389 | 81% | 80% | Good | 1,896 |
| Alexandra Road Surgery | 15,246 | 74% | 67% | Requires improvement | 3,289 |
| High Street Surgery | 11,323 | 70% | 57% | Requires improvement | 1,957 |
| Dr Bouch and Partners | 11,634 | 67% | 27% | Good | 2,360 |
Results for the network as a whole, from 770 responses, against Norfolk and Suffolk and England.
| Survey question | Lowestoft PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 77% | 80% | 77% |
| Easy to contact by phone | 57% | 61% | 57% |
| Easy to contact via the website | 67% | 62% | 58% |
| Easy to contact via the NHS App | 58% | 55% | 54% |
| Reception team helpful | 88% | 88% | 85% |
| Last contact good | 72% | 76% | 73% |
| Wait for appointment about right | 73% | 74% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 90% | 92% | 90% |
There are 2,183 registered patients per full-time-equivalent qualified GP in Lowestoft PCN, close to England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 574 appointments a month per 1,000 patients (England: 510), 74% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
26% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.4% over the year (England: shrank 1.1%).
| Measure | Lowestoft PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 2,183 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 574 | 578 | 510 |
| Face-to-face appointments | 74% | 70% | 63% |
| Same day as booked | 40% | 42% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 26% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Lowestoft PCN is learning disability (1.0% against 0.6%).
| Condition register | Age group | Lowestoft PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 19.2% | 14.3% | 12,502 |
| High blood pressure | All ages | 19.0% | 15.2% | 15,171 |
| Diabetes | 17+ yrs | 10.5% | 7.9% | 6,890 |
| Asthma | 6+ yrs | 8.1% | 6.6% | 6,143 |
| Chronic kidney disease | 18+ yrs | 7.1% | 4.6% | 4,623 |
| Cancer | All ages | 5.0% | 3.8% | 4,003 |
| Coronary heart disease | All ages | 3.9% | 3.0% | 3,139 |
| COPD | All ages | 3.2% | 1.9% | 2,551 |
| Atrial fibrillation | All ages | 3.0% | 2.2% | 2,389 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 1,923 |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% | 712 |
| Serious mental illness | All ages | 1.3% | 1.0% | 1,068 |
| Heart failure | All ages | 1.2% | 1.1% | 958 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 740 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 709 |
| Dementia | All ages | 1.0% | 0.8% | 811 |
| Learning disability | All ages | 1.0% | 0.6% | 793 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 637 |
| Palliative care | All ages | 0.7% | 0.6% | 536 |
- East Suffolk PCN (10 practices)
- North East Coastal PCN (2 practices)
- Orwell PCN (3 practices)
- South Waveney PCN (5 practices)
- The Deben Health Group PCN (4 practices)
- Wolsey PCN (3 practices)
Which practices are in Lowestoft PCN?
Alexandra Road Surgery, Andaman Surgery, Dr Bouch and Partners, Dr Morrison & Partners, High Street Surgery, Kirkley Mill Surgery and Rosedale Surgery.
How do patients rate Lowestoft PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Lowestoft PCN cover?
78,564 registered patients across 7 practices in September 2026.
How many patients per GP does Lowestoft PCN have?
2,183 per full-time-equivalent qualified GP, against 2,171 across England.