Wolsey PCN: primary care network practices and patient survey
Wolsey PCN is a primary care network of 3 GP practices with 40,727 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,657 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Wolsey PCN with survey results, the share of patients describing their overall experience as good ranges from 66% at Cardinal Medical Practice to 89% at Martlesham Heath Surgery, with a median of 70% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Martlesham Heath Surgery has the highest share finding it easy to get through by phone (78%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Martlesham Heath Surgery | 5,992 | 89% | 78% | – | 2,899 |
| Embrace Medical Centre | 6,502 | 70% | 45% | – | 3,965 |
| Cardinal Medical Practice | 28,233 | 66% | 25% | Requires improvement | 2,429 |
Results for the network as a whole, from 316 responses, against Norfolk and Suffolk and England.
| Survey question | Wolsey PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 70% | 80% | 77% |
| Easy to contact by phone | 37% | 61% | 57% |
| Easy to contact via the website | 56% | 62% | 58% |
| Easy to contact via the NHS App | 58% | 55% | 54% |
| Reception team helpful | 85% | 88% | 85% |
| Last contact good | 61% | 76% | 73% |
| Wait for appointment about right | 70% | 74% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 85% | 92% | 90% |
There are 2,657 registered patients per full-time-equivalent qualified GP in Wolsey PCN, more than England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 350 appointments a month per 1,000 patients (England: 510), 85% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.6% over the year (England: shrank 1.1%).
| Measure | Wolsey PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 2,657 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 350 | 578 | 510 |
| Face-to-face appointments | 85% | 70% | 63% |
| Same day as booked | 42% | 42% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 21% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Wolsey PCN is chronic kidney disease (7.4% against 4.6%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Wolsey PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.7% | 15.2% | 7,240 |
| Depression | 18+ yrs | 17.0% | 14.3% | 5,492 |
| Diabetes | 17+ yrs | 8.4% | 7.9% | 2,767 |
| Chronic kidney disease | 18+ yrs | 7.4% | 4.6% | 2,398 |
| Asthma | 6+ yrs | 7.1% | 6.6% | 2,729 |
| Cancer | All ages | 4.0% | 3.8% | 1,644 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,444 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 1,036 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 849 |
| COPD | All ages | 1.6% | 1.9% | 658 |
| Heart failure | All ages | 1.4% | 1.1% | 569 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 315 |
| Serious mental illness | All ages | 0.9% | 1.0% | 384 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 272 |
| Dementia | All ages | 0.8% | 0.8% | 320 |
| Learning disability | All ages | 0.8% | 0.6% | 307 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 117 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 258 |
| Palliative care | All ages | 0.5% | 0.6% | 184 |
- Barrack Lane & Ivry Street PCN (2 practices)
- East Ipswich PCN (3 practices)
- East Suffolk PCN (10 practices)
- Lowestoft PCN (7 practices)
- North East Coastal PCN (2 practices)
- North East Ipswich PCN (2 practices)
- Orwell PCN (3 practices)
- South Waveney PCN (5 practices)
- The Deben Health Group PCN (4 practices)
Which practices are in Wolsey PCN?
Cardinal Medical Practice, Embrace Medical Centre and Martlesham Heath Surgery.
How do patients rate Wolsey PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Wolsey PCN cover?
40,727 registered patients across 3 practices in September 2026.
How many patients per GP does Wolsey PCN have?
2,657 per full-time-equivalent qualified GP, against 2,171 across England.