East Ipswich PCN: primary care network practices and patient survey
East Ipswich PCN is a primary care network of 3 GP practices with 33,925 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England. Its practices have 1,845 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in East Ipswich PCN with survey results, the share of patients describing their overall experience as good ranges from 74% at Ravenswood Medical Practice to 89% at Orchard Street Medical Practice - White, with a median of 81% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Dr Solway & Dr Roy Practice has the highest share finding it easy to get through by phone (73%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Orchard Street Medical Practice - White | 14,009 | 89% | 73% | Good | 1,796 |
| Dr Solway & Dr Roy Practice | 5,259 | 81% | 73% | Good | 1,715 |
| Ravenswood Medical Practice | 14,657 | 74% | 35% | Good | 1,949 |
Results for the network as a whole, from 300 responses, against Norfolk and Suffolk and England.
| Survey question | East Ipswich PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 81% | 80% | 77% |
| Easy to contact by phone | 57% | 61% | 57% |
| Easy to contact via the website | 57% | 62% | 58% |
| Easy to contact via the NHS App | 50% | 55% | 54% |
| Reception team helpful | 87% | 88% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 86% | 74% | 69% |
| Listened to well | 84% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 97% | 92% | 90% |
There are 1,845 registered patients per full-time-equivalent qualified GP in East Ipswich PCN, fewer than England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 553 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 54% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.4% over the year (England: shrank 1.1%).
| Measure | East Ipswich PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 1,845 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 553 | 578 | 510 |
| Face-to-face appointments | 66% | 70% | 63% |
| Same day as booked | 54% | 42% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 17% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in East Ipswich PCN is chronic kidney disease (6.0% against 4.6%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | East Ipswich PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.4% | 15.2% | 5,117 |
| Depression | 18+ yrs | 13.9% | 14.3% | 3,892 |
| Diabetes | 17+ yrs | 7.7% | 7.9% | 2,214 |
| Asthma | 6+ yrs | 6.2% | 6.6% | 2,083 |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% | 1,694 |
| Cancer | All ages | 3.4% | 3.8% | 1,191 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 969 |
| Atrial fibrillation | All ages | 2.0% | 2.2% | 714 |
| COPD | All ages | 1.8% | 1.9% | 637 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 618 |
| Serious mental illness | All ages | 1.0% | 1.0% | 369 |
| Heart failure | All ages | 1.0% | 1.1% | 355 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 241 |
| Dementia | All ages | 0.8% | 0.8% | 301 |
| Learning disability | All ages | 0.7% | 0.6% | 248 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 185 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 213 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 39 |
| Palliative care | All ages | 0.3% | 0.6% | 109 |
- Barrack Lane & Ivry Street PCN (2 practices)
- East Suffolk PCN (10 practices)
- North East Ipswich PCN (2 practices)
- Orwell PCN (3 practices)
- Wolsey PCN (3 practices)
Which practices are in East Ipswich PCN?
Dr Solway & Dr Roy Practice, Orchard Street Medical Practice - White and Ravenswood Medical Practice.
How do patients rate East Ipswich PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does East Ipswich PCN cover?
33,925 registered patients across 3 practices in September 2026.
How many patients per GP does East Ipswich PCN have?
1,845 per full-time-equivalent qualified GP, against 2,171 across England.