Ravenswood Medical Practice, Ipswich: patient reviews and CQC rating
Ravenswood Medical Practice is a GP practice in Ipswich with 14,657 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 7.5 full-time-equivalent qualified GPs, or 1,949 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ravenswood Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 80%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 32%, below the England figure of 54%. Of the 11 results in the table, 1 is above England and 4 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 12th of the 16 practices in Ipswich with 50 or more responses. 35% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (71%). 93 patients answered the survey (response rate 27%).
| Survey question | Ravenswood Medical Practice | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 74% | 80% | 77% |
| Easy to contact by phone | 35% | 61% | 57% |
| Easy to contact via the website | 51% | 62% | 58% |
| Easy to contact via the NHS App | 32% | 55% | 54% |
| Reception team helpful | 75% | 88% | 85% |
| Last contact good | 63% | 76% | 73% |
| Wait for appointment about right | 80% | 74% | 69% |
| Listened to well | 81% | 89% | 87% |
| Treated with care and concern | 84% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 96% | 92% | 90% |
In the Friends and Family Test for July 2026, 81% of 48 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ravenswood Medical Practice is Good, published in January 2024. All 5 key questions are rated Good. It held the same rating in the report before (January 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,657 patients were registered at Ravenswood Medical Practice in September 2026, down 2.3% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 7.5 full-time-equivalent qualified GPs, there are 1,949 patients per GP, fewer than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 2.4 nurses and 9.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.5 | 9.0 |
| August 2024 | 7.4 | 9.8 |
| August 2025 | 7.4 | 10.7 |
| August 2026 | 7.5 | 10.3 |
From June 2026 to August 2026 the practice recorded 11,255 appointments a month, or 768 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 50% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Ravenswood Medical Practice | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 768 | 578 | 510 |
| Face to face | 59% | 70% | 63% |
| Same day as booked | 50% | 42% | 45% |
| More than 28 days after booking | 4% | 8% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%), chronic kidney disease (7.0% against 4.6%) and peripheral arterial disease (0.8% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%) and palliative or supportive care needs (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 22.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.3 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.3% | 14.3% |
| High blood pressure | All ages | 17.0% | 15.2% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.0% | 4.6% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| COPD | All ages | 2.1% | 1.9% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 1.0% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
Ravenswood Medical Practice, Ravenswood Health Centre, 24 Hening Avenue, Ipswich, IP3 9QJ. Phone: 01473 271122. Website: www.ravenswoodmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Felixstowe Road Medical Practice | 2.2 km | 80% |
| The Derby Road Practice | 2.4 km | 82% |
| Two Rivers Medical Centre | 3.3 km | 82% |
| St. Helen's Street | 3.8 km | 41% |
| Dr Solway & Dr Roy Practice | 3.9 km | 81% |
- Dr Solway & Dr Roy Practice (81% overall experience good)
- Orchard Street Medical Practice - White (89% overall experience good)
How do patients rate Ravenswood Medical Practice?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Ravenswood Medical Practice as good, against 77% across England. 35% found it easy to get through by phone.
How many patients are registered at Ravenswood Medical Practice?
14,657 patients were registered in September 2026, down 2.3% on a year earlier.
What is Ravenswood Medical Practice's CQC rating?
Good overall, published in January 2024.
How many GPs does Ravenswood Medical Practice have?
7.5 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,949 patients per GP against 2,171 across England.
Are appointments at Ravenswood Medical Practice face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ravenswood Medical Practice's phone number?
01473 271122.