Hounslow Health PCN: primary care network practices and patient survey
Hounslow Health PCN is a primary care network of 10 GP practices with 94,542 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 3,083 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 10 practices in Hounslow Health PCN with survey results, the share of patients describing their overall experience as good ranges from 61% at Blue Wing Family Doctor Unit to 89% at Redwood Practice, with a median of 77% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Redwood Practice has the highest share finding it easy to get through by phone (89%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Redwood Practice | 6,643 | 89% | 89% | Good | 1,536 |
| Kingfisher Practice | 6,402 | 82% | 88% | Good | 2,052 |
| Willow Practice | 7,082 | 80% | 61% | Good | 2,027 |
| Dr Parvinder Garcha | 6,218 | 78% | 72% | Good | 3,109 |
| Chestnut Practice | 7,378 | 77% | 57% | Good | 2,686 |
| Hounslow Medical Centre | 9,455 | 77% | 54% | Good | 4,728 |
| HMC Health Hounslow | 17,940 | 77% | 72% | Good | 4,705 |
| Bath Road Surgery | 15,922 | 75% | 70% | Good | 3,329 |
| The Green Practice | 10,709 | 70% | 69% | Requires improvement | 6,477 |
| Blue Wing Family Doctor Unit | 6,793 | 61% | 38% | Good | 2,485 |
Results for the network as a whole, from 922 responses, against West and North London and England.
| Survey question | Hounslow Health PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 76% | 75% | 77% |
| Easy to contact by phone | 67% | 62% | 57% |
| Easy to contact via the website | 60% | 57% | 58% |
| Easy to contact via the NHS App | 58% | 54% | 54% |
| Reception team helpful | 84% | 83% | 85% |
| Last contact good | 76% | 73% | 73% |
| Wait for appointment about right | 61% | 68% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 3,083 registered patients per full-time-equivalent qualified GP in Hounslow Health PCN, more than England's 2,171 and West and North London's 2,497. Practices recorded 480 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.7% over the year (England: shrank 1.1%).
| Measure | Hounslow Health PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 3,083 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 480 | 469 | 510 |
| Face-to-face appointments | 66% | 60% | 63% |
| Same day as booked | 42% | 48% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 12% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in Hounslow Health PCN is diabetes (11.1% against 7.9%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | Hounslow Health PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.8% | 15.2% | 13,503 |
| Diabetes | 17+ yrs | 11.1% | 7.9% | 8,737 |
| Depression | 18+ yrs | 6.6% | 14.3% | 5,141 |
| Asthma | 6+ yrs | 4.4% | 6.6% | 4,000 |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% | 2,016 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 2,437 |
| Cancer | All ages | 1.8% | 3.8% | 1,781 |
| Stroke and TIA | All ages | 1.1% | 1.9% | 1,120 |
| Serious mental illness | All ages | 0.9% | 1.0% | 920 |
| Atrial fibrillation | All ages | 0.9% | 2.2% | 866 |
| Heart failure | All ages | 0.8% | 1.1% | 741 |
| COPD | All ages | 0.7% | 1.9% | 724 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 498 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 381 |
| Learning disability | All ages | 0.5% | 0.6% | 475 |
| Dementia | All ages | 0.5% | 0.8% | 443 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 118 |
| Palliative care | All ages | 0.4% | 0.6% | 393 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 266 |
- Brentworth PCN (7 practices)
- Chiswick PCN (6 practices)
- Feltham and Bedfont PCN (13 practices)
- Great West Road PCN (8 practices)
Which practices are in Hounslow Health PCN?
Bath Road Surgery, Blue Wing Family Doctor Unit, Chestnut Practice, Dr Parvinder Garcha, HMC Health Hounslow, Hounslow Medical Centre, Kingfisher Practice, Redwood Practice, The Green Practice and Willow Practice.
How do patients rate Hounslow Health PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Hounslow Health PCN cover?
94,542 registered patients across 10 practices in September 2026.
How many patients per GP does Hounslow Health PCN have?
3,083 per full-time-equivalent qualified GP, against 2,171 across England.