Chiswick PCN: primary care network practices and patient survey
Chiswick PCN is a primary care network of 6 GP practices with 49,383 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England. Its practices have 1,872 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Chiswick PCN with survey results, the share of patients describing their overall experience as good ranges from 64% at Grove Park Surgery to 90% at Chiswick Health Practice, with a median of 79% (England: 77%). 2 are above England and 1 below by more than the survey's margin of error. Holly Road Medical Centre has the highest share finding it easy to get through by phone (87%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Chiswick Health Practice | 7,150 | 90% | 79% | Good | 1,291 |
| Holly Road Medical Centre | 4,547 | 87% | 87% | Good | 1,960 |
| West4GPS | 7,624 | 80% | 56% | Good | 1,327 |
| Dr Mumuksh Patel | 3,907 | 79% | 55% | Good | 2,021 |
| Grove Park Terrace Surgery | 3,743 | 77% | 66% | Good | 1,418 |
| Grove Park Surgery | 22,412 | 64% | 41% | Good | 2,731 |
Results for the network as a whole, from 611 responses, against West and North London and England.
| Survey question | Chiswick PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 75% | 75% | 77% |
| Easy to contact by phone | 57% | 62% | 57% |
| Easy to contact via the website | 57% | 57% | 58% |
| Easy to contact via the NHS App | 55% | 54% | 54% |
| Reception team helpful | 83% | 83% | 85% |
| Last contact good | 70% | 73% | 73% |
| Wait for appointment about right | 59% | 68% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 1,872 registered patients per full-time-equivalent qualified GP in Chiswick PCN, fewer than England's 2,171 and West and North London's 2,497. Practices recorded 432 appointments a month per 1,000 patients (England: 510), 57% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.2% over the year (England: shrank 1.1%).
| Measure | Chiswick PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 1,872 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 432 | 469 | 510 |
| Face-to-face appointments | 57% | 60% | 63% |
| Same day as booked | 46% | 48% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 15% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in Chiswick PCN is palliative care (0.7% against 0.6%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Chiswick PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 10.8% | 15.2% | 5,266 |
| Depression | 18+ yrs | 8.3% | 14.3% | 3,357 |
| Diabetes | 17+ yrs | 4.4% | 7.9% | 1,825 |
| Asthma | 6+ yrs | 4.3% | 6.6% | 1,993 |
| Cancer | All ages | 3.9% | 3.8% | 1,883 |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% | 969 |
| Coronary heart disease | All ages | 1.8% | 3.0% | 895 |
| Atrial fibrillation | All ages | 1.6% | 2.2% | 788 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 621 |
| COPD | All ages | 1.0% | 1.9% | 501 |
| Serious mental illness | All ages | 1.0% | 1.0% | 493 |
| Palliative care | All ages | 0.7% | 0.6% | 321 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 214 |
| Heart failure | All ages | 0.5% | 1.1% | 252 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 82 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 194 |
| Dementia | All ages | 0.5% | 0.8% | 224 |
| Learning disability | All ages | 0.3% | 0.6% | 132 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 129 |
- Brentworth PCN (7 practices)
- Feltham and Bedfont PCN (13 practices)
- Great West Road PCN (8 practices)
- Hounslow Health PCN (10 practices)
Which practices are in Chiswick PCN?
Chiswick Health Practice, Dr Mumuksh Patel, Grove Park Surgery, Grove Park Terrace Surgery, Holly Road Medical Centre and West4GPS.
How do patients rate Chiswick PCN?
75% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Chiswick PCN cover?
49,383 registered patients across 6 practices in September 2026.
How many patients per GP does Chiswick PCN have?
1,872 per full-time-equivalent qualified GP, against 2,171 across England.