Blofield Surgery, Norwich: patient reviews and CQC rating
Blofield Surgery is a GP practice in Norwich with 9,039 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 4.8 full-time-equivalent qualified GPs, or 1,891 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Blofield Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 78%, above the England figure of 58%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 7th of the 39 practices in Norwich with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (89%). 99 patients answered the survey (response rate 36%).
| Survey question | Blofield Surgery | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 88% | 80% | 77% |
| Easy to contact by phone | 71% | 61% | 57% |
| Easy to contact via the website | 78% | 62% | 58% |
| Easy to contact via the NHS App | 69% | 55% | 54% |
| Reception team helpful | 92% | 88% | 85% |
| Last contact good | 84% | 76% | 73% |
| Wait for appointment about right | 68% | 74% | 69% |
| Listened to well | 95% | 89% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 96% | 92% | 90% |
In the Friends and Family Test for July 2026, 99% of 515 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Blofield Surgery is Good, published in November 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,039 patients were registered at Blofield Surgery in September 2026, up 2.0% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 4.8 full-time-equivalent qualified GPs, there are 1,891 patients per GP, fewer than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 5.1 nurses and 7.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 4.3 |
| August 2024 | 4.3 | 4.3 |
| August 2025 | 4.1 | 5.2 |
| August 2026 | 4.8 | 6.7 |
From June 2026 to August 2026 the practice recorded 5,119 appointments a month, or 566 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 36% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Blofield Surgery | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 566 | 578 | 510 |
| Face to face | 79% | 70% | 63% |
| Same day as booked | 36% | 42% | 45% |
| More than 28 days after booking | 11% | 8% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.6% against 0.8%), stroke or TIA (2.9% against 1.9%) and atrial fibrillation (3.1% against 2.2%). It has a lower share for osteoporosis (0.3% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 12.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.6% | 15.2% |
| Depression | 18+ yrs | 12.9% | 14.3% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Diabetes | 17+ yrs | 7.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Dementia | All ages | 1.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.8% | 74.9% |
100% of the practice's patients live in the NR13 postcode district. 100% live in Broadland, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| NR13 | 8,969 | 100% |
Blofield Surgery, Plantation Road, Blofield, Norwich, NR13 4PL. Phone: 01603 712337. Website: www.blofieldsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Brundall Medical Partnership | 1.9 km | 90% |
| Acle Medical Partnership | 6.6 km | 75% |
| Thorpewood Medical Group | 7.5 km | 72% |
| East Norwich Medical Partnership | 7.8 km | 72% |
| Lionwood Medical Practice | 8.9 km | 72% |
- Acle Medical Partnership (75% overall experience good)
- Brundall Medical Partnership (90% overall experience good)
- Hoveton and Wroxham Medical Centre (87% overall experience good)
- Ludham and Stalham Green Surgeries (75% overall experience good)
- Stalham Staithe Surgery (69% overall experience good)
How do patients rate Blofield Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Blofield Surgery as good, above the England figure of 77%. 71% found it easy to get through by phone.
How many patients are registered at Blofield Surgery?
9,039 patients were registered in September 2026, up 2.0% on a year earlier.
What is Blofield Surgery's CQC rating?
Good overall, published in November 2016.
How many GPs does Blofield Surgery have?
4.8 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,891 patients per GP against 2,171 across England.
Are appointments at Blofield Surgery face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Blofield Surgery's phone number?
01603 712337.