Ludham and Stalham Green Surgeries, Great Yarmouth: patient reviews and CQC rating
Ludham and Stalham Green Surgeries is a GP practice in Great Yarmouth with 5,912 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Outstanding overall, in a report published in March 2017. It has 3.5 full-time-equivalent qualified GPs, or 1,692 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ludham and Stalham Green Surgeries
Its best result against England is the share who found it easy to contact the practice through its website: 71%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 46%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 6th of the 8 practices in Great Yarmouth with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (83%). 102 patients answered the survey (response rate 36%).
| Survey question | Ludham and Stalham Green Surgeries | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 75% | 80% | 77% |
| Easy to contact by phone | 63% | 61% | 57% |
| Easy to contact via the website | 71% | 62% | 58% |
| Easy to contact via the NHS App | 50% | 55% | 54% |
| Reception team helpful | 92% | 88% | 85% |
| Last contact good | 70% | 76% | 73% |
| Wait for appointment about right | 46% | 74% | 69% |
| Listened to well | 83% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 87% | 94% | 93% |
| Needs met | 86% | 92% | 90% |
In the Friends and Family Test for July 2026, 96% of 221 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ludham and Stalham Green Surgeries is Outstanding, published in March 2017. 3 key questions are rated differently: Safe Good, Responsive Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
5,912 patients were registered at Ludham and Stalham Green Surgeries in September 2026, almost the same as a year earlier.
38% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 1,692 patients per GP, fewer than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 2.2 nurses and 8.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 6.1 |
| August 2024 | 3.8 | 4.4 |
| August 2025 | 3.5 | 4.2 |
| August 2026 | 3.5 | 3.5 |
From June 2026 to August 2026 the practice recorded 3,496 appointments a month, or 591 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 34% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Ludham and Stalham Green Surgeries | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 591 | 578 | 510 |
| Face to face | 83% | 70% | 63% |
| Same day as booked | 34% | 42% | 45% |
| More than 28 days after booking | 16% | 8% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (4.9% against 2.2%), chronic kidney disease (9.3% against 4.6%) and coronary heart disease (5.8% against 3.0%). The practice's patients live in areas with an average deprivation score of 22.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.9 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 24.3% | 15.2% |
| Depression | 18+ yrs | 17.2% | 14.3% |
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 9.3% | 4.6% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Cancer | All ages | 7.2% | 3.8% |
| Coronary heart disease | All ages | 5.8% | 3.0% |
| Atrial fibrillation | All ages | 4.9% | 2.2% |
| Stroke and TIA | All ages | 3.3% | 1.9% |
| COPD | All ages | 2.8% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.7% | 0.8% |
| Dementia | All ages | 1.4% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 85.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.4% | 74.9% |
Ludham and Stalham Green Surgeries, The Surgery, Staithe Road, Ludham, Great Yarmouth, NR29 5AB. Phone: 01692 678611. Website: www.ludhamsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Fleggburgh Surgery | 6.7 km | 96% |
| Stalham Staithe Surgery | 6.9 km | 69% |
| Acle Medical Partnership | 7.6 km | 75% |
| Hoveton and Wroxham Medical Centre | 7.7 km | 87% |
| Blofield Surgery | 9.7 km | 88% |
- Acle Medical Partnership (75% overall experience good)
- Blofield Surgery (88% overall experience good)
- Brundall Medical Partnership (90% overall experience good)
- Hoveton and Wroxham Medical Centre (87% overall experience good)
- Stalham Staithe Surgery (69% overall experience good)
How do patients rate Ludham and Stalham Green Surgeries?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Ludham and Stalham Green Surgeries as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Ludham and Stalham Green Surgeries?
5,912 patients were registered in September 2026, down 0.0% on a year earlier.
What is Ludham and Stalham Green Surgeries's CQC rating?
Outstanding overall, published in March 2017.
How many GPs does Ludham and Stalham Green Surgeries have?
3.5 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,692 patients per GP against 2,171 across England.
Are appointments at Ludham and Stalham Green Surgeries face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ludham and Stalham Green Surgeries's phone number?
01692 678611.