Sandy Lane Surgery, Mansfield: patient reviews and CQC rating
Sandy Lane Surgery is a GP practice in Mansfield with 9,671 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2015. It has 2.2 full-time-equivalent qualified GPs, or 4,396 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sandy Lane Surgery
Its best result against England is the share who found the reception and administrative team helpful: 87%, against 85% across England. Its weakest is the share who found it easy to get through to the practice by phone: 39%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 7th of the 16 practices in Mansfield with 50 or more responses. 39% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (74%). 113 patients answered the survey (response rate 22%).
| Survey question | Sandy Lane Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 39% | 52% | 57% |
| Easy to contact via the website | 40% | 51% | 58% |
| Easy to contact via the NHS App | 38% | 50% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 59% | 69% | 73% |
| Wait for appointment about right | 65% | 67% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 77% | 85% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 89% of 254 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sandy Lane Surgery is Good, published in July 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,671 patients were registered at Sandy Lane Surgery in September 2026, almost the same as a year earlier.
17% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 4,396 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 2.0 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 2.2 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 4,241 appointments a month, or 439 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 32% took place on the day they were booked and 19% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Sandy Lane Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 439 | 566 | 510 |
| Face to face | 74% | 64% | 63% |
| Same day as booked | 32% | 45% | 45% |
| More than 28 days after booking | 19% | 8% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.5% against 1.9%), diabetes (9.7% against 7.9%) and coronary heart disease (3.6% against 3.0%). It has a lower share for osteoporosis (0.3% against 1.2%), chronic kidney disease (3.1% against 4.6%) and depression (11.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 32.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.9 years for women and 76.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.6% | 15.2% |
| Depression | 18+ yrs | 11.3% | 14.3% |
| Diabetes | 17+ yrs | 9.7% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Cancer | All ages | 3.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| COPD | All ages | 2.5% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Palliative care | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.6% | 74.9% |
Sandy Lane Surgery, 77 Sandy Lane, Mansfield, NG18 2LT. Phone: 01623 656055. Website: www.sandylane-surgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Roundwood Surgery | 1.2 km | 83% |
| Acorn Medical Practice | 1.3 km | 93% |
| Churchside Medical Practice | 1.4 km | 63% |
| Millview Surgery | 1.4 km | 61% |
| Rosemary Street Health Centre | 1.6 km | 63% |
- Meden Medical (59% overall experience good)
- Oakwood Surgery (74% overall experience good)
- Orchard Medical Practice (72% overall experience good)
- Pleasley Surgery (87% overall experience good)
How do patients rate Sandy Lane Surgery?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Sandy Lane Surgery as good, against 77% across England. 39% found it easy to get through by phone.
How many patients are registered at Sandy Lane Surgery?
9,671 patients were registered in September 2026, down 0.4% on a year earlier.
What is Sandy Lane Surgery's CQC rating?
Good overall, published in July 2015.
How many GPs does Sandy Lane Surgery have?
2.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 4,396 patients per GP against 2,171 across England.
Are appointments at Sandy Lane Surgery face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sandy Lane Surgery's phone number?
01623 656055.