Oakwood Surgery, Mansfield: patient reviews and CQC rating
Oakwood Surgery is a GP practice in Mansfield with 15,924 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 8.3 full-time-equivalent qualified GPs, or 1,930 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oakwood Surgery
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 32%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 8th of the 16 practices in Mansfield with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (67%). 104 patients answered the survey (response rate 27%).
| Survey question | Oakwood Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 74% | 74% | 77% |
| Easy to contact by phone | 32% | 52% | 57% |
| Easy to contact via the website | 52% | 51% | 58% |
| Easy to contact via the NHS App | 31% | 50% | 54% |
| Reception team helpful | 81% | 83% | 85% |
| Last contact good | 68% | 69% | 73% |
| Wait for appointment about right | 65% | 67% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 824 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Oakwood Surgery is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,924 patients were registered at Oakwood Surgery in September 2026, almost the same as a year earlier.
24% of its patients are aged 65 or over, against 19% across England. With 8.3 full-time-equivalent qualified GPs, there are 1,930 patients per GP, fewer than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 2.6 nurses and 4.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.5 | 10.7 |
| August 2024 | 6.0 | 8.8 |
| August 2025 | 7.3 | 11.6 |
| August 2026 | 8.3 | 10.2 |
From June 2026 to August 2026 the practice recorded 7,614 appointments a month, or 478 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 29% took place on the day they were booked and 20% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Oakwood Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 478 | 566 | 510 |
| Face to face | 80% | 64% | 63% |
| Same day as booked | 29% | 45% | 45% |
| More than 28 days after booking | 20% | 8% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.9% against 0.6%), osteoporosis (2.8% against 1.2%) and chronic kidney disease (8.8% against 4.6%). The practice's patients live in areas with an average deprivation score of 24.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.6 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.2% | 15.2% |
| Depression | 18+ yrs | 12.3% | 14.3% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.8% | 4.6% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| COPD | All ages | 3.2% | 1.9% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Osteoporosis | 50+ yrs | 2.8% | 1.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 2.1% | 1.1% |
| Palliative care | All ages | 1.9% | 0.6% |
| Dementia | All ages | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Learning disability | All ages | 1.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.8% | 74.9% |
Oakwood Surgery, Church Street, Mansfield Woodhouse, Mansfield, NG19 8BL. Phone: 01623 435555. Website: www.oakwoodsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rosemary Street Health Centre | 1.8 km | 63% |
| Roundwood Surgery | 1.9 km | 83% |
| Acorn Medical Practice | 2.0 km | 93% |
| Sandy Lane Surgery | 2.0 km | 77% |
| Churchside Medical Practice | 2.1 km | 63% |
- Meden Medical (59% overall experience good)
- Orchard Medical Practice (72% overall experience good)
- Pleasley Surgery (87% overall experience good)
- Sandy Lane Surgery (77% overall experience good)
How do patients rate Oakwood Surgery?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Oakwood Surgery as good, against 77% across England. 32% found it easy to get through by phone.
How many patients are registered at Oakwood Surgery?
15,924 patients were registered in September 2026, up 0.2% on a year earlier.
What is Oakwood Surgery's CQC rating?
Good overall, published in March 2016.
How many GPs does Oakwood Surgery have?
8.3 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,930 patients per GP against 2,171 across England.
Are appointments at Oakwood Surgery face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oakwood Surgery's phone number?
01623 435555.