Roundwood Surgery, Mansfield: patient reviews and CQC rating
Roundwood Surgery is a GP practice in Mansfield with 12,798 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Outstanding overall, in a report published in September 2015. It has 7.0 full-time-equivalent qualified GPs, or 1,818 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Roundwood Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 77%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 46%, against 54% across England. With 106 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 5th of the 16 practices in Mansfield with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (76%). 106 patients answered the survey (response rate 27%).
| Survey question | Roundwood Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 83% | 74% | 77% |
| Easy to contact by phone | 54% | 52% | 57% |
| Easy to contact via the website | 51% | 51% | 58% |
| Easy to contact via the NHS App | 46% | 50% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 67% | 69% | 73% |
| Wait for appointment about right | 77% | 67% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 83% | 85% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 441 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Roundwood Surgery is Outstanding, published in September 2015. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
12,798 patients were registered at Roundwood Surgery in September 2026, down 4.9% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 7.0 full-time-equivalent qualified GPs, there are 1,818 patients per GP, fewer than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 4.2 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.7 | 14.7 |
| August 2024 | 6.9 | 16.1 |
| August 2025 | 7.5 | 15.5 |
| August 2026 | 7.0 | 13.2 |
From June 2026 to August 2026 the practice recorded 5,119 appointments a month, or 400 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 30% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Roundwood Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 400 | 566 | 510 |
| Face to face | 89% | 64% | 63% |
| Same day as booked | 30% | 45% | 45% |
| More than 28 days after booking | 12% | 8% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.5% against 1.2%), heart failure (1.5% against 1.1%) and palliative or supportive care needs (0.8% against 0.6%). It has a lower share for depression (9.9% against 14.3%) and chronic kidney disease (3.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 25.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.5 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.9% | 15.2% |
| Depression | 18+ yrs | 9.9% | 14.3% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| COPD | All ages | 2.6% | 1.9% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.5% | 74.9% |
Roundwood Surgery, Wood Street, Mansfield, NG18 1QQ. Phone: 01623 648880. Website: www.roundwoodsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Acorn Medical Practice | 0.1 km | 93% |
| Churchside Medical Practice | 0.2 km | 63% |
| Millview Surgery | 0.4 km | 61% |
| Rosemary Street Health Centre | 0.4 km | 63% |
| Orchard Medical Practice | 0.8 km | 72% |
- Acorn Medical Practice (93% overall experience good)
- Churchside Medical Practice (63% overall experience good)
- Millview Surgery (61% overall experience good)
- Rosemary Street Health Centre (63% overall experience good)
How do patients rate Roundwood Surgery?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Roundwood Surgery as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Roundwood Surgery?
12,798 patients were registered in September 2026, down 4.9% on a year earlier.
What is Roundwood Surgery's CQC rating?
Outstanding overall, published in September 2015.
How many GPs does Roundwood Surgery have?
7.0 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,818 patients per GP against 2,171 across England.
Are appointments at Roundwood Surgery face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Roundwood Surgery's phone number?
01623 648880.