Rosemary Street Health Centre, Mansfield: patient reviews and CQC rating
Rosemary Street Health Centre is a GP practice in Mansfield with 18,880 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 8.9 full-time-equivalent qualified GPs, or 2,133 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rosemary Street Health Centre
Its best result against England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 30%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 13th of the 16 practices in Mansfield with 50 or more responses. 36% found it easy to get through by phone (England: 57%). The overall experience result is 14 points lower than in 2025 (77%). 112 patients answered the survey (response rate 26%).
| Survey question | Rosemary Street Health Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 63% | 74% | 77% |
| Easy to contact by phone | 36% | 52% | 57% |
| Easy to contact via the website | 30% | 51% | 58% |
| Easy to contact via the NHS App | 52% | 50% | 54% |
| Reception team helpful | 77% | 83% | 85% |
| Last contact good | 56% | 69% | 73% |
| Wait for appointment about right | 60% | 67% | 69% |
| Listened to well | 83% | 86% | 87% |
| Treated with care and concern | 82% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 666 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rosemary Street Health Centre is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,880 patients were registered at Rosemary Street Health Centre in September 2026, almost the same as a year earlier.
18% of its patients are aged 65 or over, against 19% across England. With 8.9 full-time-equivalent qualified GPs, there are 2,133 patients per GP, close to the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 7.3 nurses and 4.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.4 | 18.4 |
| August 2024 | 6.9 | 15.0 |
| August 2025 | 8.9 | 19.1 |
| August 2026 | 8.9 | 16.5 |
From June 2026 to August 2026 the practice recorded 7,824 appointments a month, or 414 per 1,000 registered patients (England: 510). 93% were face to face (England: 63%). 34% took place on the day they were booked and 35% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Rosemary Street Health Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 414 | 566 | 510 |
| Face to face | 93% | 64% | 63% |
| Same day as booked | 34% | 45% | 45% |
| More than 28 days after booking | 35% | 8% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.9% against 0.6%), COPD (2.9% against 1.9%) and epilepsy (1.1% against 0.8%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 29.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.0 years for women and 77.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.8% | 15.2% |
| Depression | 18+ yrs | 12.2% | 14.3% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.4% | 74.9% |
Rosemary Street Health Centre, Rosemary Street, Mansfield, NG19 6AB. Phone: 01623 623600. Website: www.rosemarystreethealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Acorn Medical Practice | 0.4 km | 93% |
| Churchside Medical Practice | 0.4 km | 63% |
| Roundwood Surgery | 0.4 km | 83% |
| Millview Surgery | 0.6 km | 61% |
| Orchard Medical Practice | 1.0 km | 72% |
- Acorn Medical Practice (93% overall experience good)
- Churchside Medical Practice (63% overall experience good)
- Millview Surgery (61% overall experience good)
- Roundwood Surgery (83% overall experience good)
How do patients rate Rosemary Street Health Centre?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Rosemary Street Health Centre as good, below the England figure of 77%. 36% found it easy to get through by phone.
How many patients are registered at Rosemary Street Health Centre?
18,880 patients were registered in September 2026, down 0.4% on a year earlier.
What is Rosemary Street Health Centre's CQC rating?
Good overall, published in August 2016.
How many GPs does Rosemary Street Health Centre have?
8.9 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,133 patients per GP against 2,171 across England.
Are appointments at Rosemary Street Health Centre face to face?
93% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rosemary Street Health Centre's phone number?
01623 623600.