Acorn Medical Practice, Mansfield: patient reviews and CQC rating
Acorn Medical Practice is a GP practice in Mansfield with 4,399 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in September 2018. It has 3.7 full-time-equivalent qualified GPs, or 1,187 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Acorn Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 39%, against 58% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 2nd of the 16 practices in Mansfield with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 15 points higher than in 2025 (78%). 87 patients answered the survey (response rate 14%).
| Survey question | Acorn Medical Practice | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 93% | 74% | 77% |
| Easy to contact by phone | 80% | 52% | 57% |
| Easy to contact via the website | 39% | 51% | 58% |
| Easy to contact via the NHS App | 51% | 50% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 90% | 69% | 73% |
| Wait for appointment about right | 84% | 67% | 69% |
| Listened to well | 93% | 86% | 87% |
| Treated with care and concern | 92% | 85% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
CQC's overall rating for Acorn Medical Practice is Good, published in September 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,399 patients were registered at Acorn Medical Practice in September 2026, down 3.4% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 1,187 patients per GP, fewer than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 0.7 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.4 | 4.5 |
| August 2024 | 2.4 | 5.2 |
| August 2025 | 5.6 | 9.9 |
| August 2026 | 3.7 | 8.1 |
From June 2026 to August 2026 the practice recorded 1,897 appointments a month, or 431 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 19% took place on the day they were booked and 18% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 12% of booked patients did not attend.
| Measure | Acorn Medical Practice | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 431 | 566 | 510 |
| Face to face | 79% | 64% | 63% |
| Same day as booked | 19% | 45% | 45% |
| More than 28 days after booking | 18% | 8% | 5% |
| Did not attend | 12% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), chronic kidney disease (2.1% against 4.6%) and cancer (1.8% against 3.8%). The practice's patients live in areas with an average deprivation score of 33.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.4 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.0% | 15.2% |
| Depression | 18+ yrs | 13.6% | 14.3% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| COPD | All ages | 2.2% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| Cancer | All ages | 1.8% | 3.8% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 47.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 58.2% | 74.9% |
Acorn Medical Practice, 11-13 Wood Street, Mansfield, NG18 1QA. Phone: 01623 428412. Website: www.acornmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Churchside Medical Practice | 0.1 km | 63% |
| Roundwood Surgery | 0.1 km | 83% |
| Millview Surgery | 0.3 km | 61% |
| Rosemary Street Health Centre | 0.4 km | 63% |
| Orchard Medical Practice | 0.7 km | 72% |
- Churchside Medical Practice (63% overall experience good)
- Millview Surgery (61% overall experience good)
- Rosemary Street Health Centre (63% overall experience good)
- Roundwood Surgery (83% overall experience good)
How do patients rate Acorn Medical Practice?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Acorn Medical Practice as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Acorn Medical Practice?
4,399 patients were registered in September 2026, down 3.4% on a year earlier.
What is Acorn Medical Practice's CQC rating?
Good overall, published in September 2018.
How many GPs does Acorn Medical Practice have?
3.7 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,187 patients per GP against 2,171 across England.
Are appointments at Acorn Medical Practice face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Acorn Medical Practice's phone number?
01623 428412.