The Abbey Medical Group, Mansfield: patient reviews and CQC rating
The Abbey Medical Group is a GP practice in Mansfield with 12,616 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 6.3 full-time-equivalent qualified GPs, or 2,005 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Abbey Medical Group
Its result closest to England is the share who said their needs were met at their last appointment: 90%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 29%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 12th of the 16 practices in Mansfield with 50 or more responses. 29% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (75%). 103 patients answered the survey (response rate 32%).
| Survey question | The Abbey Medical Group | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 63% | 74% | 77% |
| Easy to contact by phone | 29% | 52% | 57% |
| Easy to contact via the website | 42% | 51% | 58% |
| Easy to contact via the NHS App | 43% | 50% | 54% |
| Reception team helpful | 69% | 83% | 85% |
| Last contact good | 59% | 69% | 73% |
| Wait for appointment about right | 61% | 67% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 84% | 85% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 90% of 515 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Abbey Medical Group is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,616 patients were registered at The Abbey Medical Group in September 2026, almost the same as a year earlier.
26% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 2,005 patients per GP, close to the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 3.1 nurses and 4.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 16.9 | 23.5 |
| August 2024 | 15.0 | 19.9 |
| August 2025 | 13.3 | 19.3 |
| August 2026 | 6.3 | 13.3 |
From June 2026 to August 2026 the practice recorded 8,806 appointments a month, or 698 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 49% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Abbey Medical Group | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 698 | 566 | 510 |
| Face to face | 88% | 64% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 14% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (7.4% against 4.6%), palliative or supportive care needs (0.9% against 0.6%) and atrial fibrillation (3.4% against 2.2%). It has a lower share for osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 14.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.0% | 15.2% |
| Depression | 18+ yrs | 12.8% | 14.3% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.4% | 4.6% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 86.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.9% | 74.9% |
The Abbey Medical Group, The Surgery, 59 Mansfield Road, Blidworth, Mansfield, NG21 0RB. Phone: 01623 700805. Website: www.blidworthandravensheadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rainworth Surgery | 1.8 km | 61% |
| Hill View Surgery | 2.2 km | 93% |
| Crown Medical Centre | 6.4 km | 64% |
| Sandy Lane Surgery | 6.7 km | 77% |
| Bilsthorpe Surgery | 7.4 km | 68% |
- Bilsthorpe Surgery (68% overall experience good)
- Crown Medical Centre (64% overall experience good)
- Dr Wageeh Mikhail (80% overall experience good)
- Hill View Surgery (93% overall experience good)
- Middleton Lodge Practice (77% overall experience good)
- Rainworth Surgery (61% overall experience good)
How do patients rate The Abbey Medical Group?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of The Abbey Medical Group as good, below the England figure of 77%. 29% found it easy to get through by phone.
How many patients are registered at The Abbey Medical Group?
12,616 patients were registered in September 2026, down 0.4% on a year earlier.
What is The Abbey Medical Group's CQC rating?
Good overall, published in March 2016.
How many GPs does The Abbey Medical Group have?
6.3 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,005 patients per GP against 2,171 across England.
Are appointments at The Abbey Medical Group face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Abbey Medical Group's phone number?
01623 700805.