SPCT Practices, Manchester: patient reviews and CQC rating
SPCT Practices is a GP practice in Manchester with 18,689 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in September 2023. It has 9.8 full-time-equivalent qualified GPs, or 1,905 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about SPCT Practices
Its best result against England is the share who found the reception and administrative team helpful: 89%, against 85% across England. Its weakest is the share who found it easy to contact the practice through its website: 51%, against 58% across England. With 126 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 110th of the 149 practices in Manchester with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (77%). 126 patients answered the survey (response rate 19%).
| Survey question | SPCT Practices | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 74% | 79% | 77% |
| Easy to contact by phone | 58% | 63% | 57% |
| Easy to contact via the website | 51% | 61% | 58% |
| Easy to contact via the NHS App | 56% | 58% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 69% | 76% | 73% |
| Wait for appointment about right | 70% | 71% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 48 responses rated the practice good or very good (England: 92%).
CQC's overall rating for SPCT Practices is Good, published in September 2023. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,689 patients were registered at SPCT Practices in September 2026, down 3.5% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 9.8 full-time-equivalent qualified GPs, there are 1,905 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 21.0 nurses and 5.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.5 | 6.5 |
| August 2024 | 7.6 | 8.6 |
| August 2025 | 9.8 | 11.7 |
| August 2026 | 9.8 | 11.2 |
From June 2026 to August 2026 the practice recorded 8,165 appointments a month, or 437 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 37% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | SPCT Practices | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 437 | 445 | 510 |
| Face to face | 75% | 66% | 63% |
| Same day as booked | 37% | 44% | 45% |
| More than 28 days after booking | 8% | 5% | 5% |
| Did not attend | 11% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.7% against 1.0%), COPD (2.8% against 1.9%) and epilepsy (1.2% against 0.8%). It has a lower share for dementia (0.3% against 0.8%), atrial fibrillation (1.2% against 2.2%) and cancer (2.1% against 3.8%). The practice's patients live in areas with an average deprivation score of 45.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.5 years for women and 74.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.9% | 14.3% |
| High blood pressure | All ages | 11.3% | 15.2% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| COPD | All ages | 2.8% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Cancer | All ages | 2.1% | 3.8% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Heart failure | All ages | 0.8% | 1.1% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 57.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.4% | 74.9% |
SPCT Practices, 4 Longshaw Drive, Worsley, Manchester, M28 0BB. Phone: 0161 983 0560.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dearden Avenue Medical Practice | 0.0 km | 84% |
| Cherry Medical Practice | 0.0 km | 86% |
| Manchester Road East Medical Practice | 0.0 km | 83% |
| Cleggs Lane Medical Practice | 0.8 km | 84% |
| The Gill Medical Centre | 1.4 km | 88% |
- Chapel Group Medical Centre (89% overall experience good)
- Drs Joseph Borg-Costanzi/Ian Gilani/Brian Rhodes (72% overall experience good)
- Irlam Clinic (89% overall experience good)
- Springfield Medical Centre (84% overall experience good)
- St Andrews Medical Practice 2 (92% overall experience good)
- The Mosslands Medical Practice (76% overall experience good)
How do patients rate SPCT Practices?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of SPCT Practices as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at SPCT Practices?
18,689 patients were registered in September 2026, down 3.5% on a year earlier.
What is SPCT Practices's CQC rating?
Good overall, published in September 2023.
How many GPs does SPCT Practices have?
9.8 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 1,905 patients per GP against 2,171 across England.
Are appointments at SPCT Practices face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is SPCT Practices's phone number?
0161 983 0560.