The Gill Medical Centre, Manchester: patient reviews and CQC rating
The Gill Medical Centre is a GP practice in Manchester with 9,938 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 7.5 full-time-equivalent qualified GPs, or 1,319 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Gill Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 21st of the 149 practices in Manchester with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (89%). 128 patients answered the survey (response rate 25%).
| Survey question | The Gill Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 88% | 79% | 77% |
| Easy to contact by phone | 81% | 63% | 57% |
| Easy to contact via the website | 58% | 61% | 58% |
| Easy to contact via the NHS App | 61% | 58% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 87% | 76% | 73% |
| Wait for appointment about right | 78% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 50 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Gill Medical Centre is Good, published in February 2017. All 5 key questions are rated Good. It held the same rating in the report before (August 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,938 patients were registered at The Gill Medical Centre in September 2026, up 1.0% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 7.5 full-time-equivalent qualified GPs, there are 1,319 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.9 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.7 | 6.7 |
| August 2024 | 7.2 | 7.2 |
| August 2025 | 7.2 | 8.3 |
| August 2026 | 7.5 | 9.5 |
From June 2026 to August 2026 the practice recorded 6,127 appointments a month, or 617 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 31% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Gill Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 617 | 445 | 510 |
| Face to face | 44% | 66% | 63% |
| Same day as booked | 31% | 44% | 45% |
| More than 28 days after booking | 5% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (5.8% against 1.2%), heart failure (2.0% against 1.1%) and peripheral arterial disease (1.0% against 0.6%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 31.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.4 years for women and 77.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.1% | 14.3% |
| High blood pressure | All ages | 18.4% | 15.2% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Osteoporosis | 50+ yrs | 5.8% | 1.2% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Heart failure | All ages | 2.0% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.5% | 74.9% |
The Gill Medical Centre, 5 Harriet Street, Worsley, Manchester, M28 3DR. Phone: 0161 790 3033. Website: www.thegillmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Walkden Medical Practice | 0.2 km | 63% |
| The Limes Medical Practice | 0.2 km | 82% |
| SPCT Practices | 1.4 km | 74% |
| Dearden Avenue Medical Practice | 1.4 km | 84% |
| Cherry Medical Practice | 1.4 km | 86% |
- Cherry Medical Practice (86% overall experience good)
- Cleggs Lane Medical Practice (84% overall experience good)
- Dearden Avenue Medical Practice (84% overall experience good)
- Ellenbrook Medical Practice (85% overall experience good)
- Manchester Road East Medical Practice (83% overall experience good)
- Orchard Medical Centre (79% overall experience good)
- The Limes Medical Practice (82% overall experience good)
- Walkden Medical Practice (63% overall experience good)
How do patients rate The Gill Medical Centre?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of The Gill Medical Centre as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at The Gill Medical Centre?
9,938 patients were registered in September 2026, up 1.0% on a year earlier.
What is The Gill Medical Centre's CQC rating?
Good overall, published in February 2017.
How many GPs does The Gill Medical Centre have?
7.5 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,319 patients per GP against 2,171 across England.
Are appointments at The Gill Medical Centre face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Gill Medical Centre's phone number?
0161 790 3033.