Manchester Road East Medical Practice, Manchester: patient reviews and CQC rating
Manchester Road East Medical Practice is a GP practice in Manchester with 2,274 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Inadequate overall, in a report published in September 2023. It has 1.2 full-time-equivalent qualified GPs, or 1,895 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Manchester Road East Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 91%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 77%, below the England figure of 86%. Of the 11 results in the table, 6 are above England and 2 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 54th of the 149 practices in Manchester with 50 or more responses. 91% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (79%). 100 patients answered the survey (response rate 16%).
| Survey question | Manchester Road East Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 83% | 79% | 77% |
| Easy to contact by phone | 91% | 63% | 57% |
| Easy to contact via the website | 79% | 61% | 58% |
| Easy to contact via the NHS App | 85% | 58% | 54% |
| Reception team helpful | 98% | 86% | 85% |
| Last contact good | 90% | 76% | 73% |
| Wait for appointment about right | 94% | 71% | 69% |
| Listened to well | 80% | 88% | 87% |
| Treated with care and concern | 77% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 39 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Manchester Road East Medical Practice is Inadequate, published in September 2023. 3 key questions are rated differently: Caring Good, Responsive Requires Improvement and Effective Requires Improvement. Its previous overall rating was Good (January 2019).
| Key question | Rating |
|---|---|
| Safe | Inadequate |
| Well-led | Inadequate |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
2,274 patients were registered at Manchester Road East Medical Practice in September 2026, down 5.2% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 1,895 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.8 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.2 | 1.2 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 1.2 | 1.2 |
From June 2026 to August 2026 the practice recorded 796 appointments a month, or 350 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 31% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Manchester Road East Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 350 | 445 | 510 |
| Face to face | 71% | 66% | 63% |
| Same day as booked | 31% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 11% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (18.0% against 14.3%). It has a lower share for palliative or supportive care needs (0.0% against 0.6%), stroke or TIA (1.0% against 1.9%) and atrial fibrillation (1.2% against 2.2%). The practice's patients live in areas with an average deprivation score of 46.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.2 years for women and 74.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.0% | 14.3% |
| High blood pressure | All ages | 13.7% | 15.2% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| COPD | All ages | 2.5% | 1.9% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Cancer | All ages | 2.2% | 3.8% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 56.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.7% | 74.9% |
Manchester Road East Medical Practice, 4 Longshaw Drive, Worsley, Manchester, M28 0BB. Phone: 0161 799 3233. Website: www.mremedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| SPCT Practices | 0.0 km | 74% |
| Dearden Avenue Medical Practice | 0.0 km | 84% |
| Cherry Medical Practice | 0.0 km | 86% |
| Cleggs Lane Medical Practice | 0.8 km | 84% |
| The Gill Medical Centre | 1.4 km | 88% |
- Cherry Medical Practice (86% overall experience good)
- Cleggs Lane Medical Practice (84% overall experience good)
- Dearden Avenue Medical Practice (84% overall experience good)
- Ellenbrook Medical Practice (85% overall experience good)
- Orchard Medical Centre (79% overall experience good)
- The Gill Medical Centre (88% overall experience good)
- The Limes Medical Practice (82% overall experience good)
- Walkden Medical Practice (63% overall experience good)
How do patients rate Manchester Road East Medical Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Manchester Road East Medical Practice as good, against 77% across England. 91% found it easy to get through by phone.
How many patients are registered at Manchester Road East Medical Practice?
2,274 patients were registered in September 2026, down 5.2% on a year earlier.
What is Manchester Road East Medical Practice's CQC rating?
Inadequate overall, published in September 2023.
How many GPs does Manchester Road East Medical Practice have?
1.2 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,895 patients per GP against 2,171 across England.
Are appointments at Manchester Road East Medical Practice face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Manchester Road East Medical Practice's phone number?
0161 799 3233.