Ellenbrook Medical Practice, Manchester: patient reviews and CQC rating
Ellenbrook Medical Practice is a GP practice in Manchester with 5,104 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 3.0 full-time-equivalent qualified GPs, or 1,724 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ellenbrook Medical Practice
Its best result against England is the share who described their overall experience of the practice as good: 85%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice through its website: 42%, below the England figure of 58%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 42nd of the 149 practices in Manchester with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (79%). 143 patients answered the survey (response rate 33%).
| Survey question | Ellenbrook Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 85% | 79% | 77% |
| Easy to contact by phone | 62% | 63% | 57% |
| Easy to contact via the website | 42% | 61% | 58% |
| Easy to contact via the NHS App | 46% | 58% | 54% |
| Reception team helpful | 83% | 86% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 68% | 71% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 50 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ellenbrook Medical Practice is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,104 patients were registered at Ellenbrook Medical Practice in September 2026, almost the same as a year earlier.
21% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 1,724 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.8 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 3.2 |
| August 2024 | 2.8 | 2.8 |
| August 2025 | 2.9 | 4.0 |
| August 2026 | 3.0 | 4.0 |
From June 2026 to August 2026 the practice recorded 2,500 appointments a month, or 490 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 41% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Ellenbrook Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 490 | 445 | 510 |
| Face to face | 87% | 66% | 63% |
| Same day as booked | 41% | 44% | 45% |
| More than 28 days after booking | 7% | 5% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 10.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.6 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.0% | 14.3% |
| High blood pressure | All ages | 15.0% | 15.2% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.2% | 74.9% |
Ellenbrook Medical Practice, 14 Morston Close, Worsley, Manchester, M28 1PB. Phone: 0161 703 9091. Website: www.ellenbrooksurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Orchard Medical Centre | 1.0 km | 79% |
| Boothstown Medical Centre | 1.2 km | 68% |
| Walkden Medical Practice | 1.7 km | 63% |
| The Limes Medical Practice | 1.7 km | 82% |
| The Gill Medical Centre | 1.8 km | 88% |
- Cherry Medical Practice (86% overall experience good)
- Cleggs Lane Medical Practice (84% overall experience good)
- Dearden Avenue Medical Practice (84% overall experience good)
- Manchester Road East Medical Practice (83% overall experience good)
- Orchard Medical Centre (79% overall experience good)
- The Gill Medical Centre (88% overall experience good)
- The Limes Medical Practice (82% overall experience good)
- Walkden Medical Practice (63% overall experience good)
How do patients rate Ellenbrook Medical Practice?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Ellenbrook Medical Practice as good, above the England figure of 77%. 62% found it easy to get through by phone.
How many patients are registered at Ellenbrook Medical Practice?
5,104 patients were registered in September 2026, up 0.1% on a year earlier.
What is Ellenbrook Medical Practice's CQC rating?
Good overall, published in May 2016.
How many GPs does Ellenbrook Medical Practice have?
3.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,724 patients per GP against 2,171 across England.
Are appointments at Ellenbrook Medical Practice face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ellenbrook Medical Practice's phone number?
0161 703 9091.