Cleggs Lane Medical Practice, Manchester: patient reviews and CQC rating
Cleggs Lane Medical Practice is a GP practice in Manchester with 5,161 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 2.1 full-time-equivalent qualified GPs, or 2,497 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cleggs Lane Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 74%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 86%, against 90% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 46th of the 149 practices in Manchester with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (91%). 123 patients answered the survey (response rate 20%).
| Survey question | Cleggs Lane Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 84% | 79% | 77% |
| Easy to contact by phone | 74% | 63% | 57% |
| Easy to contact via the website | 65% | 61% | 58% |
| Easy to contact via the NHS App | 58% | 58% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 77% | 76% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 10 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cleggs Lane Medical Practice is Good, published in February 2024. All 5 key questions are rated Good. It held the same rating in the report before (October 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,161 patients were registered at Cleggs Lane Medical Practice in September 2026, up 4.8% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 2,497 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.1 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 1.5 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 2.1 | 3.1 |
From June 2026 to August 2026 the practice recorded 2,415 appointments a month, or 468 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 45% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Cleggs Lane Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 468 | 445 | 510 |
| Face to face | 76% | 66% | 63% |
| Same day as booked | 45% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 11% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for epilepsy (1.4% against 0.8%), COPD (2.6% against 1.9%) and diabetes (9.7% against 7.9%). It has a lower share for osteoporosis (0.0% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and chronic kidney disease (2.0% against 4.6%). The practice's patients live in areas with an average deprivation score of 53.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.5 years for women and 73.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.4% | 14.3% |
| High blood pressure | All ages | 12.4% | 15.2% |
| Diabetes | 17+ yrs | 9.7% | 7.9% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| COPD | All ages | 2.6% | 1.9% |
| Cancer | All ages | 2.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Epilepsy | 18+ yrs | 1.4% | 0.8% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.5% | 74.9% |
Cleggs Lane Medical Practice, 129-131 Cleggs Lane, Little Hulton, Manchester, M38 9RS. Phone: 0161 799 4001. Website: www.cleggslanepractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| SPCT Practices | 0.8 km | 74% |
| Dearden Avenue Medical Practice | 0.8 km | 84% |
| Cherry Medical Practice | 0.8 km | 86% |
| Manchester Road East Medical Practice | 0.8 km | 83% |
| Stonehill Medical Centre | 1.5 km | 74% |
- Cherry Medical Practice (86% overall experience good)
- Dearden Avenue Medical Practice (84% overall experience good)
- Ellenbrook Medical Practice (85% overall experience good)
- Manchester Road East Medical Practice (83% overall experience good)
- Orchard Medical Centre (79% overall experience good)
- The Gill Medical Centre (88% overall experience good)
- The Limes Medical Practice (82% overall experience good)
- Walkden Medical Practice (63% overall experience good)
How do patients rate Cleggs Lane Medical Practice?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Cleggs Lane Medical Practice as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at Cleggs Lane Medical Practice?
5,161 patients were registered in September 2026, up 4.8% on a year earlier.
What is Cleggs Lane Medical Practice's CQC rating?
Good overall, published in February 2024.
How many GPs does Cleggs Lane Medical Practice have?
2.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,497 patients per GP against 2,171 across England.
Are appointments at Cleggs Lane Medical Practice face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cleggs Lane Medical Practice's phone number?
0161 799 4001.