St Andrews Medical Practice 2, Manchester: patient reviews and CQC rating
St Andrews Medical Practice 2 is a GP practice in Manchester with 15,696 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 6.3 full-time-equivalent qualified GPs, or 2,505 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Andrews Medical Practice 2
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 56%, against 58% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 4th of the 149 practices in Manchester with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 17 points higher than in 2025 (75%). 108 patients answered the survey (response rate 25%).
| Survey question | St Andrews Medical Practice 2 | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 92% | 79% | 77% |
| Easy to contact by phone | 83% | 63% | 57% |
| Easy to contact via the website | 56% | 61% | 58% |
| Easy to contact via the NHS App | 56% | 58% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 87% | 76% | 73% |
| Wait for appointment about right | 80% | 71% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 97% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 99% of 1,122 responses rated the practice good or very good (England: 92%).
CQC's overall rating for St Andrews Medical Practice 2 is Good, published in November 2018. All 5 key questions are rated Good. It held the same rating in the report before (January 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,696 patients were registered at St Andrews Medical Practice 2 in September 2026, down 0.7% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 2,505 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 4.9 nurses and 3.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.6 | 10.6 |
| August 2024 | 6.8 | 7.9 |
| August 2025 | 6.8 | 7.9 |
| August 2026 | 6.3 | 7.1 |
From June 2026 to August 2026 the practice recorded 6,451 appointments a month, or 411 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 31% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | St Andrews Medical Practice 2 | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 411 | 445 | 510 |
| Face to face | 79% | 66% | 63% |
| Same day as booked | 31% | 44% | 45% |
| More than 28 days after booking | 4% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.2% against 1.9%), peripheral arterial disease (0.9% against 0.6%) and depression (20.5% against 14.3%). It has a lower share for osteoporosis (0.1% against 1.2%), dementia (0.5% against 0.8%) and palliative or supportive care needs (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 33.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.1 years for women and 75.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.5% | 14.3% |
| High blood pressure | All ages | 13.6% | 15.2% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| COPD | All ages | 3.2% | 1.9% |
| Cancer | All ages | 3.0% | 3.8% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Learning disability | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
St Andrews Medical Practice 2, 30 Russell Street, Eccles, Manchester, M30 0NU. Phone: 0161 707 5500. Website: www.standrewsmc.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Drs Joseph Borg-Costanzi/Ian Gilani/Brian Rhodes | 1.4 km | 72% |
| Dr Venkatachalum Raj | 1.4 km | 88% |
| Springfield Medical Centre | 1.6 km | 84% |
| Dr Joann Amin | 2.0 km | 78% |
| The Sides Medical Practice | 2.5 km | 84% |
- Chapel Group Medical Centre (89% overall experience good)
- Drs Joseph Borg-Costanzi/Ian Gilani/Brian Rhodes (72% overall experience good)
- Irlam Clinic (89% overall experience good)
- SPCT Practices (74% overall experience good)
- Springfield Medical Centre (84% overall experience good)
- The Mosslands Medical Practice (76% overall experience good)
How do patients rate St Andrews Medical Practice 2?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of St Andrews Medical Practice 2 as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at St Andrews Medical Practice 2?
15,696 patients were registered in September 2026, down 0.7% on a year earlier.
What is St Andrews Medical Practice 2's CQC rating?
Good overall, published in November 2018.
How many GPs does St Andrews Medical Practice 2 have?
6.3 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,505 patients per GP against 2,171 across England.
Are appointments at St Andrews Medical Practice 2 face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Andrews Medical Practice 2's phone number?
0161 707 5500.