Eccles & Irlam PCN: primary care network practices and patient survey
Eccles & Irlam PCN is a primary care network of 7 GP practices with 78,183 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,779 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Eccles & Irlam PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Drs Joseph Borg-Costanzi/Ian Gilani/Brian Rhodes to 92% at St Andrews Medical Practice 2, with a median of 84% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Irlam Clinic has the highest share finding it easy to get through by phone (93%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| St Andrews Medical Practice 2 | 15,696 | 92% | 83% | Good | 2,505 |
| Chapel Group Medical Centre | 6,072 | 89% | 88% | Good | 1,294 |
| Irlam Clinic | 4,451 | 89% | 93% | Good | 1,621 |
| Springfield Medical Centre | 11,470 | 84% | 66% | Good | 1,693 |
| The Mosslands Medical Practice | 12,429 | 76% | 51% | Good | 1,480 |
| SPCT Practices | 18,689 | 74% | 58% | Good | 1,905 |
| Drs Joseph Borg-Costanzi/Ian Gilani/Brian Rhodes | 9,376 | 72% | 49% | Good | 1,781 |
Results for the network as a whole, from 753 responses, against Greater Manchester and England.
| Survey question | Eccles & Irlam PCN | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 81% | 79% | 77% |
| Easy to contact by phone | 67% | 63% | 57% |
| Easy to contact via the website | 61% | 61% | 58% |
| Easy to contact via the NHS App | 55% | 58% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 73% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
There are 1,779 registered patients per full-time-equivalent qualified GP in Eccles & Irlam PCN, fewer than England's 2,171 and Greater Manchester's 2,055. Practices recorded 437 appointments a month per 1,000 patients (England: 510), 69% of them face to face. 36% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.6% over the year (England: shrank 1.1%).
| Measure | Eccles & Irlam PCN | Greater Manchester | England |
|---|---|---|---|
| Patients per qualified GP | 1,779 | 2,055 | 2,171 |
| Appointments per 1,000 patients a month | 437 | 445 | 510 |
| Face-to-face appointments | 69% | 66% | 63% |
| Same day as booked | 36% | 44% | 45% |
| Did not attend | 7% | 6% | 4% |
| Patients aged 65 or over | 14% | 16% | 19% |
Relative to England, the register furthest above England's rate at practices in Eccles & Irlam PCN is copd (3.0% against 1.9%), and the furthest below is dementia (0.4% against 0.8%).
| Condition register | Age group | Eccles & Irlam PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 21.3% | 14.3% | 13,222 |
| High blood pressure | All ages | 13.7% | 15.2% | 10,901 |
| Diabetes | 17+ yrs | 8.9% | 7.9% | 5,597 |
| Asthma | 6+ yrs | 6.9% | 6.6% | 5,116 |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% | 2,510 |
| Cancer | All ages | 3.1% | 3.8% | 2,494 |
| Coronary heart disease | All ages | 3.0% | 3.0% | 2,400 |
| COPD | All ages | 3.0% | 1.9% | 2,384 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 1,555 |
| Atrial fibrillation | All ages | 1.8% | 2.2% | 1,399 |
| Serious mental illness | All ages | 1.3% | 1.0% | 1,022 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 654 |
| Heart failure | All ages | 0.9% | 1.1% | 737 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 640 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 187 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 404 |
| Learning disability | All ages | 0.5% | 0.6% | 430 |
| Palliative care | All ages | 0.5% | 0.6% | 410 |
| Dementia | All ages | 0.4% | 0.8% | 337 |
- Broughton Health Alliance PCN (6 practices)
- Salford South East PCN (10 practices)
- Swinton PCN (4 practices)
- Walkden & Little Hulton PCN (9 practices)
Which practices are in Eccles & Irlam PCN?
Chapel Group Medical Centre, Drs Joseph Borg-Costanzi/Ian Gilani/Brian Rhodes, Irlam Clinic, SPCT Practices, Springfield Medical Centre, St Andrews Medical Practice 2 and The Mosslands Medical Practice.
How do patients rate Eccles & Irlam PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Eccles & Irlam PCN cover?
78,183 registered patients across 7 practices in September 2026.
How many patients per GP does Eccles & Irlam PCN have?
1,779 per full-time-equivalent qualified GP, against 2,171 across England.