Dr Joann Amin, Salford: patient reviews and CQC rating
Dr Joann Amin is a GP practice in Salford with 3,495 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in September 2023. It has 1.0 full-time-equivalent qualified GPs, or 3,449 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Joann Amin
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who said the healthcare professional was good at listening to them: 84%, against 87% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 10th of the 14 practices in Salford with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (87%). 106 patients answered the survey (response rate 19%).
| Survey question | Dr Joann Amin | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 78% | 79% | 77% |
| Easy to contact by phone | 82% | 63% | 57% |
| Easy to contact via the website | 65% | 61% | 58% |
| Easy to contact via the NHS App | 72% | 58% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 79% | 76% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 39 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Joann Amin is Good, published in September 2023. One key question is rated differently: Effective Requires Improvement. Its previous overall rating was Requires Improvement (August 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
3,495 patients were registered at Dr Joann Amin in September 2026, down 6.6% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 3,449 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.2 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 4.2 |
| August 2024 | 1.0 | 2.5 |
| August 2025 | 1.0 | 4.4 |
| August 2026 | 1.0 | 4.2 |
From June 2026 to August 2026 the practice recorded 1,406 appointments a month, or 402 per 1,000 registered patients (England: 510). 34% were face to face (England: 63%). 48% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr Joann Amin | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 402 | 445 | 510 |
| Face to face | 34% | 66% | 63% |
| Same day as booked | 48% | 44% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.8% against 1.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), cancer (2.4% against 3.8%) and atrial fibrillation (1.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 36.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.7 years for women and 75.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.7% | 14.3% |
| High blood pressure | All ages | 10.4% | 15.2% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| COPD | All ages | 2.8% | 1.9% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.7% | 74.9% |
Dr Joann Amin, The Willows, Lords Avenue, Salford, Salford, M5 5JR. Phone: 0161 736 2356. Website: www.thewillowssurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cornerstone Medical Practice | 0.8 km | 87% |
| Salford Medical Centre 1 | 1.0 km | 79% |
| Langworthy Medical Practice | 1.0 km | 79% |
| Sorrel Bank Medical Practice | 1.3 km | 83% |
| Care Homes Medical Practice | 1.4 km | 78% |
- Clarendon Surgery (80% overall experience good)
- Cornerstone Medical Practice (87% overall experience good)
- Dr Venkatachalum Raj (88% overall experience good)
- Langworthy Medical Practice (79% overall experience good)
- Ordsall Health Surgery (82% overall experience good)
- Pendleton Medical Centre (73% overall experience good)
- Salford Medical Centre 1 (79% overall experience good)
- Sorrel Bank Medical Practice (83% overall experience good)
- The Heights General Practice (76% overall experience good)
How do patients rate Dr Joann Amin?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Dr Joann Amin as good, against 77% across England. 82% found it easy to get through by phone.
How many patients are registered at Dr Joann Amin?
3,495 patients were registered in September 2026, down 6.6% on a year earlier.
What is Dr Joann Amin's CQC rating?
Good overall, published in September 2023.
How many GPs does Dr Joann Amin have?
1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 3,449 patients per GP against 2,171 across England.
Are appointments at Dr Joann Amin face to face?
34% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Joann Amin's phone number?
0161 736 2356.