Ordsall Health Surgery, Salford: patient reviews and CQC rating
Ordsall Health Surgery is a GP practice in Salford with 11,203 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2015. It has 7.0 full-time-equivalent qualified GPs, or 1,591 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ordsall Health Surgery
Its best result against England is the share who described their last contact with the practice as good: 82%, above the England figure of 73%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 88%, against 87% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 5th of the 14 practices in Salford with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (80%). 122 patients answered the survey (response rate 18%).
| Survey question | Ordsall Health Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 82% | 79% | 77% |
| Easy to contact by phone | 65% | 63% | 57% |
| Easy to contact via the website | 62% | 61% | 58% |
| Easy to contact via the NHS App | 58% | 58% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 82% | 76% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 38 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ordsall Health Surgery is Good, published in December 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,203 patients were registered at Ordsall Health Surgery in September 2026, down 4.1% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 7.0 full-time-equivalent qualified GPs, there are 1,591 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.7 nurses and 3.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 8.2 |
| August 2024 | 6.4 | 10.2 |
| August 2025 | 7.2 | 10.2 |
| August 2026 | 7.0 | 10.9 |
From June 2026 to August 2026 the practice recorded 6,839 appointments a month, or 610 per 1,000 registered patients (England: 510). 32% were face to face (England: 63%). 55% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Ordsall Health Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 610 | 445 | 510 |
| Face to face | 32% | 66% | 63% |
| Same day as booked | 55% | 44% | 45% |
| More than 28 days after booking | 9% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (17.5% against 14.3%). It has a lower share for dementia (0.2% against 0.8%), chronic kidney disease (1.5% against 4.6%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 25.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.5 years for women and 73.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.5% | 14.3% |
| High blood pressure | All ages | 8.8% | 15.2% |
| Diabetes | 17+ yrs | 5.0% | 7.9% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| COPD | All ages | 2.0% | 1.9% |
| Cancer | All ages | 1.9% | 3.8% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Chronic kidney disease | 18+ yrs | 1.5% | 4.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 57.8% | 74.9% |
Ordsall Health Surgery, 118 Phoebe Street, Ordsall, Salford, M5 3PH. Phone: 0161 983 0080. Website: www.ordsallhealthsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cornerstone Medical Practice | 1.5 km | 87% |
| Cornbrook Medical Practice | 1.5 km | 71% |
| Pendleton Medical Centre | 1.6 km | 73% |
| Clarendon Surgery | 1.6 km | 80% |
| Care Homes Medical Practice | 1.7 km | 78% |
- Clarendon Surgery (80% overall experience good)
- Cornerstone Medical Practice (87% overall experience good)
- Dr Joann Amin (78% overall experience good)
- Dr Venkatachalum Raj (88% overall experience good)
- Langworthy Medical Practice (79% overall experience good)
- Pendleton Medical Centre (73% overall experience good)
- Salford Medical Centre 1 (79% overall experience good)
- Sorrel Bank Medical Practice (83% overall experience good)
- The Heights General Practice (76% overall experience good)
How do patients rate Ordsall Health Surgery?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Ordsall Health Surgery as good, against 77% across England. 65% found it easy to get through by phone.
How many patients are registered at Ordsall Health Surgery?
11,203 patients were registered in September 2026, down 4.1% on a year earlier.
What is Ordsall Health Surgery's CQC rating?
Good overall, published in December 2015.
How many GPs does Ordsall Health Surgery have?
7.0 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,591 patients per GP against 2,171 across England.
Are appointments at Ordsall Health Surgery face to face?
32% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ordsall Health Surgery's phone number?
0161 983 0080.